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January 2024 by justin gerstein
Doug was outstanding. Very helpful. He made the process easy. He looks out for your best interest.
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October 2023 by Chris Birli
Very helpful staff at the Young St. location. Thanks again folks!
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August 2023 by Dmitry Rimsky
Great customer service. Kazi the manager was awesome. Helped with everything we required.
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August 2023 by Dmitry R.
This place is great. Used it for storage during the summer break. Kazi the manager was very helpful. Will definitely be back next break.
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August 2023 by shujie Chen
This warehouse is amazing. I've been storing it here for a year without any damage. And the warehouse keeper who is Kazi is very friendly and enthusiastic. I moved out in a hurry, and he helped me move out as smoothly as possible today. He's really awesome!
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August 2023 by evelyn y
i don’t know why they changed the gate access to only until 10pm when it was previously 24 hours. also the unit itself was a bit dirty there were spiderwebs and bugs and dust everywhere.
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August 2023 by Samir Abdul-Latif
Great place to store personal belongings Cici and Kazi are awesome and helpful.
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August 2023 by Bryon Biggs
Kazi was the most polite and helpful representative I’ve ever met.
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May 2023 by Christopher Ouimet
Jim was great helping me with my move-in. I had never rented storage before and wasn’t quite sure what to expect. Jim made the process super easy for me. Great experience!
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May 2023 by Sara Bolinski
Heather was so friendly during the wholeprocess and answered any questions I had!
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May 2023 by Deb C
Heather and Jim are exceptional … zero complaints only accolades!
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April 2023 by Marge correia
Angela at the front desk was the best! She helped me deal with my late husband's locker with smoothness, calmness and care. I couldnt expect any better! Thanks Angela for all of your help! Highly recommend using this location for your storage needs.MC
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March 2023 by Tashika Summers
Heather is such a pleasure! We need more service representatives like her. I might just have to steal her away for my company;?
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March 2023 by Joanne Stevick
We have rented from Life Storage on Niagara Falls Blvd, over the years. They have excellent customer service and everyone is super friendly. Highly recommend this place for your storage needs.
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February 2023 by Keith Carravagio
So having rented multiple units over the years from different companies, my sister needed a unit and I recommend life storage. Well long story short funds became an issue and Heather bent over backwards to reduce the cost. Not only was she able to get this agreement greenlit (where everybody wins). I don't want to speak negatively of the other employees but Heather genuinely cared about our situation and appreciated that we wanted to pay what we owed. To top it off unfortunately a couch got left in the unit (the salvation army was supposed to pick it up but couldn't). Her hand was forced to basically hire a company to haul it away which would of put the unit fiscally speaking into collections. Well we tried but simply couldn't find anyway to move this couch. So I called her to tell her only to find out she spoke to the neighbor who resides next door and he cut it up and put it to the curb. People like Heather give me hope in this cold world we live in. Anyway if you need a unit track her down ( because she works multiple stores not because I'm a weird stalker. Lol for real Heather thank you!
