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January 2024 by Gerard E.
The salesman Joe Schwartz was fantastic such a conscientious and caring individual made sure that everything was as it should be when my wife and I purchased a vehicle from him and the Mike Barney Nissan dealership. I would recommend a dealership and Joe to anybody who's looking to purchase fantastic dealership and people.
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December 2023 by Mark K.
Bought a 2022 Nissan Frontier in March of 2023. I was Kevin's real first sale. They gave me a great price. Were straight as an arrow with my wife and I. Today, second free oil change, plus a Complimentary Multi-Point Inspection. All said, it' took about 35 minutes. I'd send people looking for a vehicle to Mike Barney's and my salesman, Kevin (good guy )!
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December 2023 by Hussam W.
Got a new car today, their costumer service was top level. Joe literally walked me through the process like we were friends, I appreciate the professionalism, keep it up!
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December 2023 by jonathan p.
Horrible dealship... super at the bate and switch. I can see why they have such a low yelp rating. I will say beware! If they said they will give you a good trade value if you bring your car out you will get a garbage offer they are a waste of time.
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October 2023 by Rachellę L.
Honestly I wish I went to a different Nissan dealer for my issues. This waiting room is stressing me out- sensory overload. Got the radio blaring and the TV extremely loud- and not anyone here can find the remote. They say it keeps getting stolen. Well I can't think straight sitting here- definitely cannot get any work done while I wait for my car. Everyone seems miserable like they don't want to be here and help people. I found something from the parts center online and asked if I could buy it for the price online so I could have it- told me no if I want the price I have to buy it online. Just overall very poor service here. No concern for their customers at all!
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June 2023 by Janet Robinson
Supervisor is awesome.. I will definitely go there again. The Supervisor went out of his way to find a discount and the price was very reasonable..
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March 2023 by Robert F.
I purchased a part online, paid the price they wanted, and the shipping cost they wanted. Then the order showed that it "might" cost additional shipping, due to oversize part etc. Also the shipping time "might" be up to 14 days now instead of the usual shipping time. Any additional wait, and cost was not what I agreed to. So when I questioned it in A email to them, they just cancelled the order WITHOUT EXPLANATION. I called and was told they cancelled because the item "might" get shipping damage? So they don't order parts for their dealership because they might get damaged? Not very good way to do business.
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March 2023 by Joe S.
This is not for the sales person Ella. She was very good. This is for everything else about the cars that they sell USED. These cars are not thoroughly inspected before they are resold. They stop running. You wouldn't believe how much trouble you get yourself into when you buy a used car from this place. If you don't buy the extended warranty you are screwed. Run away.Run.
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February 2023 by Drea D.
Worst place every they are so rude and disrespectful and everything is old and don't buy a Nissan rogue because they have so many recall problems
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January 2023 by Belal Hussain
The were very helpful and kind, only issue as expected, the parts and labor with them is too expensive.
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January 2023 by Ilona Szabó
If I had been there, it must be a very good place!
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December 2022 by Giuliano P.
Absolutely terrible communication. I purchased a car November 4th, the same day I noticed a new creak while driving that was not heard during test drive. The day after, my coolant light came on, the day after that the check engine light. After bringing the car back to the dealer Monday November 7th, I was told everything was fine and the shop tried giving me my car back. When I insisted on going for a test drive with a tech, they heard the creak, saw the coolant and check engine light and insisted they would get it fixed. This was frustrating because before I signed for the car, I had asked MULTIPLE TIMES about any parts on the car that are going or any maintenance issues that would soon be due that the garage saw during its time passing through. Each time I asked I was told, " the car passed NYS inspection, that's all I really know."My vehicle sat at mike Barney Nissan from that Monday until the next week when it was finally brought to an outside garage. I had called the garage multiple times for an update on what was wrong with the car, he had told me a ball joint was completely out of place (which does not pass NYS inspection) and that the rest of the front ball joints were dry rotted and on their way to also slipping out. I had attempted to called Steve the used car manager at mike Barney multiple times before finally getting through to him instead of his voicemail which was full. Steve was willing to fix the one ball joint and had a rude attitude when I brought up the other dry rotted ones that were on their way out saying, "well do you want me to fix the ball joint or not." Finally we came to a conclusion to split the cost of a full front ball joint kit.After 5 weeks, I finally got my car back on December 8th. From November 14th up until this point, Mike Barney provided me with a courtesy car (thanks). However as soon as I got in my newly fixed car, a check engine light came on as I pulled out of the parking lot. When I returned back immediately, I was told that they would follow up with me the next day. Five minutes after I left, they texted me to go back to the garage that did the work and have them read the code. After driving 30 miles to visit the garage, I'm notified the light could be on due to low fuel (which I had filled to half tank AFTER the check engine light came on in the parking light) or that the fuel injectors need to be fixed which is $686. He reset the code to see if the light was a fluke, 3 days later, Monday December 12th, the light turned back on. When I texted my salesman he told me they would help out if it was inexpensive (which by the way, the 30 day/1000 mile dealer warranty that covers the engine does not state the dealer would only pay up to a certain amount), when I told him what the garage told me the issue was I never got a reply. I then called to speak with a salesman about the issue and was told that Steve the finance manager would decide if they would cover it or not. Now three days later and after a few more attempts to call for an update I am still driving on a check engine light without a reply. I have been sold a car that should not have passed NYS inspection due to a ball joint being out of the socket completely, and am now being ignored for trying to get a check engine light, that came on the third day in my ownership of the car, over a month later. Be very cautious buying used cars at this dealership as they do not put time into their used cars, do not disclose information, and once you buy the car you are left COMPLETELY on your own.
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November 2022 by Dab L.
Although I dreaded it, I found myself shopping for a new to me vehicle and decided to stop in here because I'd seen a vehicle online that seemed to fit my needs. I emailed first and received a very prompt response from Greg Valentini that I could most certainly come in for a test drive. Unfortunately, he wouldn't be there at a time convenient for me, but they paired me up with a very low-pressure sales person, Cameron Stefanski, when I got there. We went for a test drive, he told me about many of the desirable features and I decided if the deal was right, I'd purchase the car... well, they went above and beyond to give me the price I needed and the trade-in value for my car that I desired.. all in all, a very pleasant experience that was the quickest car deal I've ever had... the day I went for the test drive, I was there for maybe an hour and a half, the day I went to pick up my vehicle, received a couple of phone calls after I left, and it was delivered very professionally by both Greg (mostly) and Cameron in about an hour the next day...So, yeah, not a dreadful experience here at all, rather pleasant as far as car shopping and buying go!
