-
March 2024 by Charles Armeli
They tried to pass these rolls off as baguettes but they taste like sub sandwich rolls that's one thing if you run out and tell the customer but it's another thing to try to trick them plus my girlfriend's soup was brown and it's supposed to be white!Panera Bread's going downhill like everything else the Lockport location is much better as they have higher standards.
-
March 2024 by Emily O’connor
workers are miserable and don’t want to help anyone!
-
March 2024 by Carly Edholm
I have NEVER experienced such a passive-aggressive experience trying to pick up my food. Not only was my takeout order THROWN at me onto the counter by some short woman with long brown hair and messed up teeth (I think her name was Velma? Delma? I don't know.) but as I was leaving I heard her saying such disrespectful things about her own coworkers. This is not my first run-in with her, and I usually don't leave reviews, but this time really got under my skin.
-
February 2024 by Lilianne Bartson
very sweet woman working at cash and the charged lemonade created a new dimension of shapes to explore. the vibes were strange though..
-
February 2024 by Christina Carter
Panera is my go-to spot for a workday or Saturday morning breakfast...that I don't have to make! My top 3 items are the 1) Avocado, Egg White, Spinach and Cheese on a Multigrain Bagel Flat, 2) Chipotle Chicken, Scrambled Egg & Avocado on Ciabatta, 3) Steel Cut Oatmeal with Strawberries and Pecans. And I just about always get the Madagascar Vanilla Almond Cold Brew. This location has a friendly atmosphere. I can read a book or meet with a friend. It can get pretty busy during lunchtime, but their team expertly handles the busyness.
-
February 2024 by Sharon Hammersmith
Five stars to Lisa who handled my tray when I was going to dispose of it Always good food and service ?
-
January 2024 by Darlene Marcucci-Miller
A focus on healthy food and efficient service makes for a tasty lunch or supper. Menu adapts to seasons.
-
January 2024 by Work in Progress
We ordered a kitchen sink cookie and a cinnamon bun. The cookie was hard and crispy, very disappointed. The cinnamon was ok.
-
December 2023 by Joe W
Always good food, pleasant service, cost a little elevated but worth it.
-
December 2023 by Sofia Kardasovski
They scammed me. I paid $17.62 for 2 regular drinks and a charged lemonade. The incompetent cashier refused to refund me and could barely understand the jobs she was doing. Handed me 4 regular drink cups and when I said no two regular drinks and a charged lemonade she said I had to pay again for the charged lemonade. Called the store 5 times to speak to the manager and the same lady asked me why I needed to speak to the manager and hung up on me 5 times. Absolutely ridiculous and horrible customer service. I will be disputing this with my bank.
-
December 2023 by WFCD CUBBY
Good people?Good food?
-
December 2023 by Scott Norris
Solid lunch. You know what to expect. Staff well trained.
-
December 2023 by Zach Hooton
Manager scolded me for getting a coffee cup, wouldn't have a problem asking for it if every staff member wasn't busy/overwhelmed.
-
December 2023 by Taysha Virgil
I frequent this Panera Bread quite often, almost weekly because it's the closest one to my house.5 years ago I rated this location 5 stars, and I would like to be able to get it back there, but it seems the level of customer service is not the same.I also wish the drop coffee could improve as I canceled the monthly drink membership due to just not enjoying it..may bring it back for tea but this isn't a coffee shop, it's a bread shop... so when it comes to their specialty I have 0 complaints.
-
December 2023 by Molly
I was scolded by a manager for grabbing a water cup that was set out for customers to take by the drink fountain. He was very very rude and made the experience complete unenjoyable. I also watched several other customers get water, and not get reprimanded. I am giving you my hard earned money and I get yelled at for wanting water. This is ridiculous.
