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January 2024 by Dan Howe
Management staff was friendly and helpful. Good pool/hot tub, bed was very comfy, good place to stay.
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January 2024 by Denise Simonetti
I was quite pleased with this property. My understanding is that the property is not a new build, but it obviously has been completely renovated. I’ve been to properties where “renovations” amounted to not much more than a slopped on coat of paint and old nasty carpet replaced with cheap vinyl flooring. That is not the case here. Whoever owns/manages this property really cares about the product they want to provide. Linens & towels were of good quality and very clean and white. Staff were all very nice and although we had other plans for breakfast, they did offer a very nice breakfast that I believe we would have enjoyed as well. One word of caution concerns the bed offering. A room that offers two double beds is truly DOUBLE beds, not queen. I wrongly assumed that they might actually be queens which were being called double. In my opinion, a double is perfectly fine for one adult, but unless you really like to snuggle with your bed mate, a double is too close for comfort. For my husband and I, who normally share a king bed, this was not ideal. Not the hotel’s fault whatsoever as they were perfectly clear that the room contained 2 double beds. Other than choosing a differently appointed room, we would definitely stay here again.
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January 2024 by Theresa Lysek
Check-in was a bit crowded, but the line moved fast. Friendly staff. The room was smaller than I anticipated. The rug was dirty, but everything else seemed clean. The bathroom and shower were a bit small as well. Breakfast was a bit disappointing. Ended up eating at Bob Evans instead. The pool and jacuzzi were nice, but crowded.Rooms: On the small side. Hard to fit 2 people in 1 bed.
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November 2023 by Nadine P
At the right location for us; I enjoyed the warm welcome and treatment of the staff more than the cleanliness of the rooms. I will come back again definitely!Safety: We came back late at night and second hotel’s doors were locked… we could open them only through our room’s cards.
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November 2023 by Landon Francesconi
This location does not have a provide a workers/corporate rate, and will be very ignorant if asked. I’m not one for haggling but it is ridiculous to charge double the price for walkins and workers when the third party app only charges half that. Not a Blue-collar friendly hotel say goodbye to your wallet.
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November 2023 by Nicole Vavra
My friend and I stayed here while in town for a Buffalo Bills game. The hotel was very clean, the lobby was very welcoming, and the staff was super friendly. I was very impressed that the included breakfast had hot food like eggs, sausage, and waffles, and also a 24-hour complimentary hot chocolate stand! I didn't use the pool/jacuzzi, but they did have one. The hotel is about a half hour from the stadium, but give yourself plenty of time if you go to the game because the traffic is crazy. Overall, it was a great experience, and the price was a great deal for what you got (compared to inflated prices closer to the stadium). Definitely recommend this hotel for NFL travelers!
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October 2023 by Lisa Finch
My favorite place to stay when I’m in the area. Every staff member from the General Manager to the house keeper, are wonderful, friendly, knowledgeable, and very accommodating. I stayed with my two sons and they had a great time. We shared a room and they provided us with a cot for one to sleep on. Breakfast is one of the best here. The whole hotel is very clean. It actually looks exactly like the pictures. Great location also.Nearby activities: Niagara Falls is about 20 minutes away. There’s a lot of shopping, restaurants, entertainment and the city of Buffalo is less than 20 mins away. Great location!!
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October 2023 by Octopath Traveler
Great spot only about 20 mins. drive to Niagara Falls (and in a nicer area than Niagara Falls, NY). Dog friendly, which was perfect! Nice room. Everything was clean. Enjoyed the morning breakfast.
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October 2023 by Suany Pascale
Had a really pleasant stay with no problems. Rooms are small, but comfortable and just what we needed. Free breakfast was nice and had a decent amount of options.Noteworthy details: Dog friendly! Our dog stayed with us and had a lovely time.
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September 2023 by Jennifer Wenzel
Clean rooms, decent breakfast selection, and working pool and hot tub made this a great stay. Staff were friendly and helpful. Parking was decent.
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September 2023 by Jennifer Brobst
Nice hotel for an overnight stay. Large room, clean, very comfortable bed. Service at check in was poor- Non professional but pleasant man in dirty clothes. Breakfast offered nice variety but was not replenished or attended by staff for the hour I was there. Eggs were empty, ham was dried out, tables were dirty. No one at the front desk to request help from.
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August 2023 by Laura Mann
The rooms were clean and the staff was friendly. There are two elevators for those who might need them. They have breakfast daily. Free hot beverages are available 24/7. Free parking available There are plenty of places to eat nearby. Located approximately 15 minutes from Niagara Falls.Walkability: Plenty of places to eat within walking distance.
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August 2023 by Allen Seth Dunn
All in all, not bad for a budget hotel. Everything was in working order and no bugs of any kind. The room I had was a little cozy with not much extra space, but I had no complaints. I felt like the soundproofing wasn’t the best compared to other brands. However, it’s on par with what I expect for the brand, so I’m not complaining. The complimentary breakfast had a fair amount of selection as well. I’ve seen a lot worse over the years.Four stars for location, because while it’s right off of I-290, trying to turn onto or off of the road the hotel is on from the main road can be difficult at most hours.All of the things I point out are relatively minor and had no significant effect on my stay. As long as you don’t expect luxury from what is considered to be more of a budget friendly brand, you will be happy with this hotel.Review edited to remove repetitive grammar.
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July 2023 by Toni Holder Flanagan
Nice hotel, a great location, and has wonderful rooms and beds and elevators. Good breakfast options, lobby, pool area. We all bought the cute stuffed Buffalo animal they offered "to remember your stay in Buffalo" at the front desk. Water pressure could be better, and getting your water temperature in the shower right could be awkward and hard. Either scalding or cold. Also, that water trickle is hard to rinse the shampoo out... but overlook this - it's a nice place with lots of parking.
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June 2023 by Jason L.
The staff keep the place immaculate. They go out of their way to get you a good rate if you come late. The breakfast is actually a full breakfast. Rooms are super clean. Just the best hotel in Amherst, NY.
