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February 2024 by Liy H
NEVER in life will i come here again worst customer service on earth!! DONT RECOMMEND!!!!
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February 2024 by Lonna Alexis
Please don’t come here I’ve been waiting for over an hour for a pickup and the employees are very rude
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September 2023 by Jonathan Bruyn
Very good T Mobile. Ayi (sp?) was a very good technician. She was terrific and was very helpful and efficient. Thank you Ayi for your help.
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September 2023 by Daniel Alidoust
I have received one of the worst customer services from this location. unbelievably rude staff. I waited over an hour for someone to help. There were no greetings when I arrived, and no thank you when I left. After spending 200 dollars for just taxes and fees, I received the wrong phone, which I had to return the next day. There was a restocking fee that I had to pay for a phone that I did not even use. The manager was even worse than the employees. One of the employees was a bully and laughed at me and thought it was very funny that I had to go there again to exchange my phone. Everyone was on their phones and did not care about the customers. It was such a horrible experience, and I recommend everyone choose another location or even another phone service provider.
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June 2023 by Carlos Mendez
I'm giving y'all a 2 because y'all close at 8pm like a bunch of sissies
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April 2023 by ehsan tarkesh
terrible customer service, very rude staff. I'm extremely disappointed
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February 2023 by donald robinson
Impeccable professional service provided for all in store products.
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October 2022 by Justin Collier
Stopped in on my lunch today to upgrade my phone…. Was helped by Alec and he did a great job. Was very professional made the experience painless. Appreciate the good service and new iPhone ?
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October 2022 by Theresa McMullen
Purchased a new plug in fast charger for my cellphone. Also needed help removing unwanted ads. But this issue seemed to stump tech rep.
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September 2022 by Ultra LV
Great service and great employees.If your looking for better service.A wide variety of phones.Very clean and never pushy.Professional and friendly.
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August 2022 by Mickey McMouse
Great service and great employees.If your looking for better service.A wide variety of phones.Very clean and never pushy.Professional and friendly.
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January 2022 by Sara K.
When Sprint was merging with T-Mobile I got nervous! I was happy with Spring and didn't want anything to change. Well, nothing changed! I was able to keep my free Hulu account and my bill was almost the same, only better because with sprint it would go up by some change almost every month but with T-Mobile it stayed consistent. Then, I merged lines with somebody else who also had T-Mobile and now we are both saving money by splitting the bill. Woohoo! I lost my free Hulu by doing this, but I gained free Netflix! So it all worked out. I also love T-Mobile Tuesdays, in which every Tuesday we get some sort of freebies and other discounts for random companies. All of the employees are very helpful and courteous. I was mislead my one employee about something. I doubt it was on purpose. I had an offer for 50% off the current iPhone, but the new model was coming out in 4 months and she told me they'd offer the same deal or better so I should just hold off. However, the new phone came out and I was not eligible for any discount aside from a cheap trade-in offer for my old phone. So although I was mislead, I would have made the same purchase anyway so I'm not mad about it. Just wish it were true. I never any issues with service or my bill. I do recommend doing business with T-Mobile!
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November 2021 by Bhavna Singla
Terrible customer service. Very rude manager. They don’t value customer’ time at all. Such a poor knowledge of the plans. They keep us waiting for hours and hours and make phone calls to end with nothing.We had to buy a new line and new phone. They provided the wrong information that international e-sim will work on this. But it didn’t. Then when we were returning the phone within the time period, there was hardly any option to pick bcoz nothing was available in the store which we wanted. Then on top there was no adjustment in the billing. We have to bear all the cost of return.Never gonna return to this horrible store. Plz chose a different store. It will save your time and money.
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October 2021 by Howard Ehrenheim
Service was great
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September 2021 by Joel Karaszewski
Terrible service. Refused to help customer get information needed. They just told me to call customer service which took three hours. They could have taken 1 minute to get me the information I needed in store. Won’t be back
