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November 2023 by Brady Lin
Verizon customer representative wasted my time at the store and would not let cellular service to transfer down the iPhone eSIM from the thirteen to the fourteen pro max. Never purchasing data, talk, or text from this company ever again.
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September 2023 by Isaac Carson
Went in to switch service to verison didn't realize they closed at 7 we showed up at like 650 the employees there were inconvenienced by that and super short and rude with us and were telling us it was going to take about 20 minutes to switch service over and that we should just come back some other time.
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September 2023 by Danny Terrance
A fantastic visit with the The south Amherst Verizon crew. Always treated well with respect. These guys are awesome. Thank you for the great service. A plus
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August 2023 by Linda
Outstanding customer service at this Verizon store. Everyone was so friendly. I got a great deal on a new phoneThank you
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July 2023 by Rachell Zahn
Staff was awesome to work with... ?❤️?
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July 2023 by Vernon Robinson Jr
Walked in this establishment looking for charging cords for three employee phones. I told the rep what phones I needed the chargers for. Unfortunately, the chargers were the wrong ones for the phones after I got back to my location. Too far away to return but it's poor service to receive the wrong items when I had a phone on hand to reference...
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July 2023 by Melinda Jones
Such a great customer service experience in the Verizon store. I was treated with respect. The sales rep was professional and not to pushy. You should definitely get your phones here. So much easier than online
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June 2023 by Todd Planty
Rodney Jones was very helpful. He greeted us at the door. We transferred service from straightalk. We got a great deal and I was able to keep my old numberThanks Rod
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June 2023 by Nancy Reccio
Courtney is thorough, friendly and awesome. I would highly recommend her.
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March 2023 by Irene Notaro
Go see Eddie, he was great! Amazing customer service.
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March 2023 by Mahidur Rahman
I am coming tomorrow for internet service. Do I need to make an appointment before coming in?
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February 2023 by T P (Tominator 716)
Had a fast efficient visit - my phone has been lighting up mostly washing out the screen, and was told I could either upgrade to a new phone or fix the screen, and offered the info for the store I Break U Fix, the authorized Assurion/Verizon fix-it shop.Very kind and informative - that will bring me back as a customer!Sorry I didn't get his name, but a great employee. I was well served today, thank you! ?
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October 2022 by Lisa W.
Visited the store today for some issues, Ryan B. was outstanding with his tech support. He was determined to fix the issue which he did. Need a new phone make sure to ask for Ryan B.
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June 2022 by Lisa Wylie
Visited the store today for some issues, Ryan B. was outstanding with his tech support. He was determined to fix the issue which he did. Need a new phone make sure to ask for Ryan B.
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May 2022 by Corey Damon
Save yourself my headache - do not go here! Switched 2 lines to Verizon and first the numbers were put on the wrong devices. Then when that issue was “fixed” 45 minutes later I left with one of the phones not even fully activated. Had to go to the corporate store to get it fixed. I recommend you head there first to save time and frustration - it’s right up the road.
