Verizon, the renowned wireless service provider, offers an exceptional in-person experience at the local Cellular Sales store located at 3010 Niagara Falls Blvd. The wireless sales consultants, such as Shah, Yvonne, Kaleb, Max Noonan, and Nathan, are dedicated to providing exceptional customer service. Customers have praised the knowledgeable and patient staff, who have assisted them with various tasks, including upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+ devices, as well as managing their Verizon plans. The employees have demonstrated a willingness to listen to customers' needs, offer tailored solutions, and ensure a smooth transition, whether it's keeping customers with Verizon or helping them switch to a better deal. Yvonne, in particular, has been highlighted for her outstanding customer service skills, professionalism, and ability to turn a negative experience into a positive one. Customers have also commended Max Noonan for his expertise in finding the best deals, his patience in answering questions, and his quick responses to follow-up inquiries. Overall, the Cellular Sales location has received high praise for its exceptional service, knowledgeable staff, and commitment to meeting the diverse needs of its customers. Clients have consistently expressed their satisfaction with the upgraded devices, better plans, and lower bills they have received through the store's assistance.
Nat did a great job helping me with my phone ge was very helpful
July 2025
We came in to cancel our 4 lime family plan and go with a better deal from AT&T. Shah answered all my questions, listened to what was important to us, and was able to keep us as Verizon customers.
April 2025
Best customer service available! I have reached out to Shah so many times since changing our cell phone service to Verizon that he feels like family! Upgraded phones, better plan and lower bill- very satisfied
