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August 2023 by Shaila’s Lifestyle
They always said they didn’t get order from doctor’s office… and then again said can you come back after 15 minutes.
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August 2023 by Ryanne D.
Wasn't the cleanest and we were rushed out the door in a panic because we were close to closing time....eek
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June 2023 by Addison H.
This has to be the worst Walmart on the face of this planet I've been on hold for over 40mins like this can't be real like hire better employees or maybe just more mediocre employees because this is kinda ridiculous I can't believe I've been sitting here 40mins and that doesn't include me calling all of the departments and waiting for someone to pick up like it's unreal only department that pick up was the bakery and they seemed nice and said they would transfer me to someone who could but here I am still waiting
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May 2023 by Macy R.
The staff was great but almost got attacked by the clientele who frequent this store. Finger in my face scratching it .... and a group of people gathering like coyotes...all because a kid bumped into me...not ready for the fight, left my cart and got out of the store. Bad neighborhood. I wouldn't got there again.
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March 2023 by Steven C.
The cashiers work very hard at the store. The vast majority of store assistants were gathered together in clusters of two, three or four, discussing such things, as their pets, the difficulty in finding babysitters and vacations they were looking forward to going on. I took photographs of clusters of these people who acted as though they were being disturbed when a question was asked of them. There was no chance that anyone was going to escort me to where they believed the rocksalt was stored. I took photographs of these clusters which my wife will not let me post because she doesn't want anyone to get in trouble. It was impossible to get a straight answer about where they keep the rocksalt to melt snow. After being sent to lawn and garden, and housewares, and three other aisles, I finally asked for the store manager who told me they haven't had rocksalt for weeks and weren't planning on getting any more in. The manager was very helpful. I used to really enjoy this Walmart. The store continues to be clean, and to have hard-working cashiers, but the majority of helpers are completely unhelpful. We did see a couple of hard-working folks, stocking shelves, or helping customers, but the good ones all had five or six customers following them, waiting their turn for service. The vast majority were busy chatting and couldn't be bothered with helping customers.
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February 2023 by Matthew M.
Very poorly run location. Walked in to return an item at 6:30PM on a Wednesday evening to find the customer service area closed. Many staff were attributing this to staff shortages but the store had plenty of staff on not so busy check out lanes; how could one not keep the service desk going? Walmart displayed that they are happy to accept money but don't care about resolving concerns. Target is five minutes up the road, see you there!
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January 2023 by Gabriel T.
A nice older gentleman named Michael help me and my mother while cashing out. Very welcoming and helpful made the whole experience of shopping more fun. Really brightened my afternoon.
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January 2023 by Rachel Nelson
This has been the first time I have ever been here for the pharmacy service and from start to finish I was amazed and how nice and helpful they were. If I could give more than 5 stars I would. Thank you so much!
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October 2022 by Judy C.
I did my shopping then went to electronics dept. Found charging cable for my phone. It was locked up and nobody was there to open it. A employee called over the PA forsomeone to come. After 20 min nobody came. I walked all the way back to service desk,lady called for someone to go to electronics. I walked all the way back,after about 20-25 minutes nobody showed up. I also went to buy a box of YooHoo. There were 2 boxes way up on the top shelf. I searched for someone to get them down and of course could not find 1 employee. I had a cart full of groceries which i just left and walked out the door. I will Never shop in that store again. Its a complete mess! This store is on Sheridan Dr. Amherst New York Not California like it showed before.
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June 2022 by Melissa D.
Crappy selection and crappy customer service . Never any regular registers opened . No help finding stuff
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May 2022 by Arlene B.
I signed up for Walmart's grocery delivery service in Feb and was fairly satisfied until last few weeks. Last week and again this week they can't deliver groceries to me for 6 days. as all slots are full till then. Never expected this when I signed up. Feel I should get a partial refund as I can't use their service. Six days is TOO long a wait
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May 2022 by Bill B.
Arrived at the Sheridan before 10pm a employee said we are closed even though the sign said open until 11 pm a waste of Gas and TIME
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March 2022 by Nicholas W.
I went in to buy a 43 inch 4K tv today. I stood at the kiosk with 2 employees behind it while none of them even acknowledged my existence for about 10 minutes. Eventually I said "excuse me" with No response from either of them. I eventually finally got their attention and when I asked if I could purchase a tv, the employee was visibly annoyed as she didn't want to do her job. Didn't even say a word until she asked "you want one of the big ones?" What a terrible experience. terrible customer service. Probably won't be coming back here.
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February 2022 by M P.
Walmart is the #1 retailer for a reason. They have the scale to get the best deals from their vendors and pass it along to their customers. They do not play the "sale" game like a deceitful place such as Walgreens, instead providing everyday low pricing you can count on. Just because Walgreens puts a "sale" sticker on the items, beware because it is off a substantially higher price they pull out of thin air to deceive you into thinking you are getting a good deal when instead Walgreens is picking your pocket and is not to be trusted. Walgreens is unprofessional and brutish. There is no place for them in the "city of good neighbors" because they are very bad people. Walmart, on the other hand, has a wide variety of items and has expanded this to include many premium ones at excellent prices. Store reps are easy to find and are helpful. The photo labs are generally very good and give better prices and quality than Walgreens, for example, which prints defective photos cut off at the borders and expects you to pay for them. Walmart supercenters have a strong selection of quality grocery items. I like that that you can do all your shopping there in one trip which is so convenient. This saves you time and money. I hope they open up more Walmarts in my area. I am not going back to Walgreens and would gladly continue giving my business to Walmart instead. Walmart understands the value of a customer. I suggest you switch from Walgreens to Walmart as well, notice the difference, and the savings!
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February 2022 by Vicky B.
Walmart has saved me when I needed to buy something at an off hour and other stores are closed. I've gone to this location twice for that reason. Recently I came for limes and a cake board. The produce section is modern and spacious, but the organization is wonky and there were many empty shelves. For example, bags of limes were in a section with other bagged produce, instead of with the table of limes and lemons to purchase by the pound. Also, a bag of limes were more expensive here for the same quantity than Wegmans. The cake decorating aisle (G19) was also a mess at 7:30 in the morning. This seems like a theme at most Walmart locations, guess they don't spend time tidying up the shelves? However they had something close enough to what I was looking for, so I got it. The staff that I did interact with were friendly, but I felt uncomfortable when the door greeter coughed without covering her mouth or turning away as I was walking out.
