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November 2023 by Ryan Donadio
Excellent service! Staff was fast and friendly. I was in and out In 10 minutes counting getting loaded up with lumber. This would have been an hour process at Home depot.
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August 2023 by Robert Reeve
My daughter was just at the Ballston spa store on my recommendation. She bought a house in broadalbin and is pretty much rebuilding it. She does an amazing job of researching products she will be using ,if she doesn’t know she will ask someone with expertise in the particular field.she’s building a fireplace and needed fake stone. I had told her that Curtis has a nice product and should check it out. She didn’t want to go there because of bad experiences in the past with their customer service. She bought five cases of stone she liked and then asked about grouting the joints. I guess the guy gave her an attitude like he couldn’t be bothered. He told her that grout is for tile not stone. So he didn’t or couldn’t give her an answer.if he didn’t know he should have asked someone who knew. Instead she left with the stone and now has to figure out how to finish the project with another vender. She will never go back to Curtis Lumber and I won’t be able to ever recommend them. I believe they are more oriented in doing business with contractors and not so much with the do it yourself clients who may need a little more information
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October 2022 by Miles Thomas
Very bad sand! My kids wanted a sandbox so we came to CURTIS LUMBER INC. and we bought 3 sandbags. BUT I found 4 ants in THE BAGS. OMG my kids were freaking out. This is not acceptable and I will never have this bad of an experience here again because I WILL be talking to your manager about this. For anybody who's reading this please stay away from the sand bags and DO NOT buy them. I wasted so much money to find 4 ANTS in my bags. Its not okay. BE CAREFUL!
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September 2022 by Steven Fishelberg
Very helpful.
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September 2022 by InTune Marine
This review is based on the customer support team at the Perth location, since the company is somewhat irrelevant. A company is only as good as its employees. If everyone at this location was as good as Aaron, it would be 5 stars. Aaron is very kind & helpful.
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March 2022 by M And M Studios!
Very bad sand! My kids wanted a sandbox so we came to CURTIS LUMBER INC. and we bought 3 sandbags. BUT I found 4 ants in THE BAGS. OMG my kids were freaking out. This is not acceptable and I will never have this bad of an experience here again because I WILL be talking to your manager about this. For anybody who's reading this please stay away from the sand bags and DO NOT buy them. I wasted so much money to find 4 ANTS in my bags. Its not okay. BE CAREFUL!
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October 2021 by Gary Signor
Great service!
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September 2021 by Richard Cole
Great staff, most lumber back in stock
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May 2021 by mike rorick
Great place
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January 2021 by Jonathan Colinas
Aaron is a Rockstar! Knowledgeable insight and project planning support. Correct materials- delivered promptly and material arrived when they said they were going to arrive. Second to none.
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July 2020 by Robert Quillan
Not helpful did not treat me as good as the other customers and I spend a lot of money here very disappointed and will not return do not recommend.
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July 2020 by Yavonne vanhoesen
They were very helpful but seemed like wanted to just get us in and out
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April 2019 by Barbara Albrecht
Very helpful-needed something to insulate wall behind new fridge. They helped me find just what I needed!
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April 2019 by GEORGE HOWE
Ordered a window every thing was handled very well. Nice people!
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April 2019 by Ed Carey
They are great to do business with
