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November 2023 by Glenn Marcucio
My experience purchasing a new Renegade was great! I worked with senior salesperson David June and General Manager Michael Smith. My trade in, new purchase, and delivery went super smooth! They kept me informed, answered my questions, returned my calls quickly, and were very knowledgeable. I felt I could trust them. Based on my experience, I would recommend purchasing a vehicle from Wally's in Amsterdam.
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November 2023 by Charles Bradahaw
Purchased a New 2023 Jeep Compass Trailhawk from Wally's of Amsterdam on May 31st of this year. June 1st, went out to Wally's to complain that the back-up camera was useless at night.To make a long story short, they have replaced the camera twice, elevated to a Star Case, replaced the Instrument Cluster Panel yesterday and it did nothing to fix the problem. 5 visits to fix this problem in the past 5 months and we get nowhere. I now have another appointment to take it back for the 6th time. Extremely dissatisfied. It can't be the only compass to have this problem. We took a photo of a Lattitude's back-up screen at night and there was no problem. EXTREMELY FRUSTRATED!!!
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October 2023 by Stephanie Timmons
Jose was very helpful during the recent car event. I was unsure if I wanted another three row or two. The paperwork was very easy and stress free as well. If you need a car definitely go ask for Jose! He even customized it for my birthday
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October 2023 by Michael Casey
Would highly recommend working with this dealership. I had the pleasure of working with Marc Clouser. He was awesome and extremely knowledgeable, professional, answering my questions for multiple days over text and call as I made my decision. He made the process senseless, working with me and my needs to get the perfect car. Had the extras ordered and got me scheduled to get them installed to make the vehicle perfect. It was really nice to receive a text from him a couple days after taking my Jeep home to see how everything was going and if I had any questions. If you are looking for a new ride definitely go see Marc in Amsterdam!
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October 2023 by Nancy Kudlack
This place is a joke. Our truck broke down in Amsterdam NY but we managed to make it to the dealership. Our truck has a diesel engine so we were told by our mechanic to bring the truck there. We had an appointment to have the truck looked at on a Wednesday and 3 weeks later the truck still had not been fixed. We were told that they needed to order parts and they wanted over $4,000 to fix our truck. We talked to our regular mechanic and were told that this is outrageous. We called a tow truck and had the truck delivered to our mechanic who has been gracious enough to help us fix the truck. We will never go to Wally's Chrysler Jeep and Dodge again and I would not recommend this place to anyone!!!
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October 2023 by Amanda Hofmann
Jose Torres is always helping when ever we call. Is a pleasure to deal with. Amazing sales person and the experience is also amazing. Any questions or concerns I would definitely recommend to call and ask for him.
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October 2023 by Lindsay Polsinelli
High recommended! Jose was a pleasure to work with and he went above and beyond. The paperwork was easy and stress free. Jose kept me informed every step of the way. I would highly recommend working with Jose.
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October 2023 by Allison Blanched
Ryan Palmateer did an amazing job answering all the questions that I had. He was very friendly and polite. Highly recommended him for anyone looking to buy a car from Wally’s!
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October 2023 by Sheri Cole
Great experience, smooth transaction ,excellent customer care and my sales person Antonio Cruz took care of things in a friendly and timely manner. I would recommend to my family and friends. Thanks you.
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July 2023 by Charlene Ivers
Great experience again with Wally’s - from the sales staff to the finance department. Would highly recommend their dealership!
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July 2023 by Angela V.
Awful experience at Wally's. I had a salesman who was either dumb as hell or very slimy. He wasted a lot of my time. If they start making stupid offers, just walk out. don't let them talk you into something you don't want.
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June 2023 by D Bianchi
Always had good experiences here. I’ve purchased two cars with Jose and had no issues. Friendly service. Questions always answered. Reliable.
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May 2023 by Jim Cannistraci
I was in the market for a new Ram Pickup truck. I visited 2 Dodge Ram dealers on a cold rainy day prior to visiting Wally’s Chrysler Jeep & Dodge Ram in Amsterdam Ny. First dealership was in Latham Ny which they pride themselves with no hassle deals, ( No DEAL) the second dealership was in Colonie Ny it was too cold/rainy for them to come out and ask if I needed help( Must not need my business)! So let’s take a ride out to Wally’s….I arrived 30 minutes before closing and salesman Marc Clouser welcomed me with open arms! He walked around to show me his inventory, he was very professional and knowledgeable. As we proceeded inside I was greeted by the General Manager Mike Smith that was very courteous as well. We negotiated briefly and away I drove away with my new Ram Longhorn truck! Thank you Marc & Mike for excellent speedy, professional service you provided and for following up a few days later to make see if I had any questions about my new truck. I would highly recommend you and your team to anyone and glad to be part of the Wally’s family! Thanks again,Jim C
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May 2023 by Robert Fredenburg
What can I say?! This dealership is missing something... It's right on the tip of my finger.. oh, it's inventory. I'm not sure if they empty out quickly, or if it's the fact that they haven't got their act together since buying Fucillo, but they held an Earth day sale with 6 trucks on the lot, 2 were used and 2 were sold.
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April 2023 by Timothy Amberger
Terrible experience with Dave, the self proclaimed senior salesman on the floor. Told Dave we were approved at 5% from our credit union. He said let me see what I can do. He came back with the figures and when asked what percentage the interest rate was he claimed he didn't know. Turns out it was 6.25 percent. That was the first issue. Second issue was he stated that the car we were interested in had been on the lot so long that they just wanted to get rid of it and were selling it at a loss. Having sales experience myself I know this to be a lie. Don't know of any car dealership that sells cars at a loss just because the inventory is taking a while to sell. Felt Dave was shady and untrustworthy so we Took our business to Wally's of Nelliston where we had a 5 star experience. Octavio was a pleasure to work with and we wouldn't hesitate in working with him again.
