H & M Equipment Co Inc. is described by customers as having amazing, knowledgeable, and patient staff, particularly in the parts department. Reviews highlight the best customer service, with staff that is helpful, not pushy, and treats every customer with respect. The business is noted for having very hard to find parts, often at a great price, and able to ship items quickly. While sometimes a little expensive, customers feel they get what they pay for. Experiences over decades with new and used equipment, parts, and repairs have been consistently positive, creating lifetime customers who highly recommend the company.
The nicest most informed bunch of guys in the tractor biz. A little on the expensive side, but you really do get what you pay for.
February 2024
Awesome customer service ! They go above and beyond to stand behind their equipment.
February 2024
Absolutely amazing people. Came in with a box of broken parts off of my ford 2120. Parts department was extremely knowledgeable, helpful and patient. Best customer service I've ever experienced. Life time customer starting now.
