Kay Jewelers, established in 1916, has expanded to over 1,100 locations across America, becoming the leading jewelry store in the country. They are dedicated to providing a superior shopping experience both in-store and online, offering a wide selection of engagement rings, wedding rings, diamonds, gemstones, gold, watches, and more. Customers praise the exceptional customer service, highlighting the helpfulness and knowledge of the staff. For instance, one reviewer appreciated a team member's guidance in fixing a watch, while another shared a positive experience with a store manager who efficiently found warranty information for earrings and arranged for their repair. The Amsterdam, NY location received particular commendations for its attentive staff, who ensured customer satisfaction and provided a welcoming atmosphere. Customers also noted successful experiences with ear piercings for children and consistent jewelry maintenance. Overall, Kay Jewelers is recognized for its commitment to quality service and customer care, making it a trusted choice for fine jewelry needs.
My wife and I stopped into the store to get a ring and worked with Cherie. She was so helpful, friendly and knowledgeable. We appreciate all her help. Thank you!
September 2025
Cherie was really helpful and help find the ring I was looking for
August 2025
She cleaned my really nice and it looks really good
