Kay Jewelers, established in 1916, has expanded to over 1,100 locations across America, becoming the leading jewelry store in the country. They are dedicated to providing a superior shopping experience both in-store and online, offering a wide selection of engagement rings, wedding rings, diamonds, gemstones, gold, watches, and more. Customers praise the exceptional customer service, highlighting the helpfulness and knowledge of the staff. For instance, one reviewer appreciated a team member's guidance in fixing a watch, while another shared a positive experience with a store manager who efficiently found warranty information for earrings and arranged for their repair. The Amsterdam, NY location received particular commendations for its attentive staff, who ensured customer satisfaction and provided a welcoming atmosphere. Customers also noted successful experiences with ear piercings for children and consistent jewelry maintenance. Overall, Kay Jewelers is recognized for its commitment to quality service and customer care, making it a trusted choice for fine jewelry needs.
Cherie was a huge help! She knew exactly what to do and I had my ring back so fast! I love shopping at Kay's with Cherie! She needs a raise!
September 2026
Shari was extremely helpful with servicing my watch today and is a very kind and caring person. It was a pleasure doing business with her at Kay jewelers in Amsterdam. Highly reccomend.
September 2026
Wonderful experience. I truly appreciate you both. Made my day.
