PetSmart is a large pet supply and service retailer that offers over 10,000 products both in stores and online, catering to a wide variety of pets including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the store’s convenience, as it provides a one-stop shop for many pet needs, with options to shop online and pick up quickly. Many reviews highlight friendly and helpful staff, with some praising specific employees for their excellent service, especially in grooming and pet care. The store is generally clean and well-organized, making shopping pleasant. PetSmart also offers additional services such as dog training, grooming, pet boarding, and adoption at select locations. While prices are often considered high, some customers find the quality of service and convenience worth the cost. The store’s Halloween decorations and pet-related products add a festive touch. Overall, PetSmart is a reliable place for pet supplies and services, with staff dedicated to making pet care easier and more enjoyable.
Great customer service! They were so kind and helpful.
July 2024
PetSmart in Amsterdam has the best employees. They know their products and their animals.
June 2024
Went in to do an exchange and pickup a couple additional items for my puppers. Service was friendly and the transaction was hassle free. Love this pet smart!