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August 2025 by Ken
I've had a number of bad experiences here, but today was the last straw.
Getting ready to make burgers on the 4th of July with meat that I bought 3 hrs ago and refrigerated immediately, and as soon as I opened the package I smelled the meat... It smelled terrible and made me gag.
All of the meat, though pink on the outside, was gray and spoiled looking on the inside, all the way through. When I attempted to return the meat, I was told they couldn't today, because customer service was closed. I left the $30 package of beef in the trashcan, and said I'd never be back. Inedible meat, and produce that looks like it should be thrown away.
I'm done shopping here. It's right next to my kid's school, but I'd rather go out of my way than spend another dime in this store. I hope it goes out of business and gets bought by Save A Lot or Aldi.
Update: A month and a half later, I still go to this Tops on occasion, but I no longer buy perishable food items here. I went from spending $200/wk here to $40/mo, and I should be down to zero in another month once I stock up on a few more things at BJs. I'm done with Tops.
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June 2025 by Maureen Fink
We have been going to this store because we really want to shop local. Just this week I got Almond milk that was two days from out of date ( my fault), moldy raspberries only the ones that were not visible, and iceberg lettuce that was totally brown on the inside. I also have asked for root veggies (yucca) that I was told was to uncommon for this area and it wouldn't sell. FYI I would buy it and I'm from this area. We are moving on
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March 2025 by James Folan
My girlfriend went to the tops to grab a few things had a coupon for a certain amount off they purposely took the coupon and only gave a 2 dollar discount instead of the almost 6 it should have been I don’t know how this tops works but that’s just horrible business
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June 2024 by Jill Cavanaugh
Great local tops... selection not that big but has everything u need.
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January 2024 by A K
My mom was traveling from Ontario to Erie Pa and her car broke down. The staff at this Tops were so kind and helpful on this very cold winter day. My son works at the Erie Tops and was so glad to hear that his coworkers at a distance were taking care of his grandma with kindness while waiting for us to go rescue her and her car that he's letting his own managers know of their helpful work today. Thank you so much! Not just a grocery store but a kind and safe part of this community in an emergency!
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January 2024 by Drew Lloyd
Disappointed in Tops today. Put in my bonus card to happily see a significant savings off the original price. Cashier called the manager over to reverse it. This Tops doesn't care about saving you more.
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November 2022 by John O'Sullivan
When I was 10 in 1999, this was a Jubilee I rented office space and it is a foundation of my identity. No clue what it's been like since 07 good luck
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December 2021 by Ryan Hardy
Received an instacart delivery order shortly after 930pm on December 9th. Did not realize store closed at 10. Google maps didn't inform me when I started navigation to store, and instacart should have waited to send order out to shoppers until next day. However, Danielle and the two ladies that worked that night went above and beyond to help fulfill the order. They literally saved my day. And my Christmas. Instacart pays poorly for no fault cancelations and I am so happy that they helped us out!
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November 2021 by joe chirico
Management needs to more attention to costomers,then talking with friends and family
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August 2021 by Drummer Joey
My wife and I were just at this tops location. We had 4 bags of groceries and the teenager boy with dark brown hair and glasses that was our cashier was very lazy. He wouldn’t pack our groceries and just let them fall on the floor. I like to know why he thinks he doesn’t have to do his job that he gets paid for to do. He should be fired!
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May 2021 by Nicole Rogers
The Worker she was very rood she opens the Tops in Angola when she feels like it. Tops hours are 6am not 6:05am . This isn’t the first time she opens when she feels like it Very miserable young lady 4/30/21
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February 2021 by Negated Mass
Have had the late night guy help me out before close. Large selection of products for the area.
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October 2020 by Michael Whaley
Small, but still Tops?
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October 2020 by Ida Jakubczak
Friendly and helpful employees
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June 2020 by Kevin B. Leigh
I think you should always visit the smaller grocery stores in Western new York because the experience is completely different then the giant big box locations. Because of their size they have to source and select just the best of the best. And I found that this was the case with this little tops. The staff was friendly and kind the store was clean and and overall we found what we neededWell done
