-
March 2025 by Anna Ellis
Leaving me blank voicemails
-
March 2025 by Lori Miller
Hey Jordan! You can quit calling my number. I don't owe any debt!
-
March 2025 by Cyber Punk
cannot get in contact with someone over the phone. I’ve received a bunch of calls, and when I am able to answer it’s an automated voice telling me to call back, and I can’t get in touch with anybody. No idea what they want with me
-
January 2025 by Alex Liberti
I hope that bugs get trapped inside of Jordan’s skin stop calling me
-
June 2024 by M H
Automated Robocalls about a debt for another person.
-
May 2024 by Larissa Semanchuk-Enser
If I could give these guys a negative star review I would. They texted me and called my sister. In the text they asked about me by name and implied falsely that I had asked about selling a property. A property, by the way, that I have never owned. Absolutely despicable.
Yes Jordan I mean you.
-
March 2024 by Ultra LVI
Scammers calling my house in an Indian accent. Asking for a person that dont live here. Obviously a scam call center from another country or using that number. Just ignore the call.
-
March 2024 by Ultra LVII
Scammers calling my house in an Indian accent. Asking for a person that dont live here. Obviously a scam call center from another country or using that number. Just ignore the call.
-
December 2023 by paul mueller
Absolutely horrible. When they can't answer your question they just hang up! A completely amateurish and inept company.
-
January 2023 by Amanda Allen
They called first in November of 2021, then nothing for several months, and now have been calling at about 8 am for the past few months. The phone rings twice and then they hang up. I don't answer unknown numbers but even if I did, I wouldn't have time to answer. They have never left a message and I don't know why they're calling me. When you call back, you get an automated menu read by a guy who sounds drunk, tired, or both.
-
October 2022 by Elizabeth Caston
With medical bills adding up from an injury, plus surgery, I became so overwhelmed. I was paying what I could, but it was never enough. Suddenly my life was becoming like the sped up candy belt scene from an old I love Lucy episode!Medical bills were quickly being sent to collections!The mystery phone numbers started showing up on my phone. I resisted answering. UNTIL….The day I decided to answer! To my surprise I was greeted with a friendly, caring, gentleman. He listened . Like, REALLY listened! Carl heard my needs! Carl went above and beyond.( Which I came to realize) is just what they do! Outsource brings HOPE!!!
-
October 2022 by Pj jrr
Had a few medical bills that were paid but still went to collections With Carl's help.everything was taken care of.. They are only doing their job not yelling at them goes along ways .Carl thanks for your help
-
October 2021 by Brent Wickham-green
When I called the office to figure out why they had an account open from 5 years ago that I had receipts being paid off 4 years ago I got put on hold I tried to call back after waiting a 1/2 hour on hold by then got put on hold immediately with no answer 3 times with a witness present at then recorded them on my phone while I called from my friend's phone and have them on recording answering that phone while mine is on hold and talking to me perfectly fine until they realised it was me and they immediately placed me back on hold and refused to answer the phone for 3 hours until they closed
-
October 2021 by Rylee Cohan
Had a hiccup through billing with my provider and insurance but I called Carl and he got me immediately back on track. I appreciate the team over there for being so efficient thanks again!
-
October 2021 by Heather Hagen
I had a hospital bill that was sent to Outsource for collections last year. Outsource sent me a letter and I called. I was initially confused, thinking this bill was taken care of by my insurance. When I asked for an itemized bill, Customer Service was more than happy to send it to me! I received the information I had requested in less than 7 days. Outsource did not keep calling me with in that time. Once I was able to see what my insurance did not cover, I called them back to see if I could set up payments once a month. Not only did they help me figure out what I could afford, When I explained to them how chaotic my job was and the fact that I may have months that I can't pay the set amount, Customer Service suggested they would be happy to call me once a month! There has been a couple of months this year that I could only pay half of what we agreed on. Customer Service was perfectly fine with it! Collections is not an easy job but someone has to take on that roll! I am EXTREMLY happy it is Outsource I am working with!
