These reviews highlight a Verizon store known for its excellent customer service and helpful staff. Customers appreciate how quickly and smoothly they are assisted, often receiving help almost immediately upon entering the store. The staff, including team members like Jim M, Jared, and Amanda, are praised for being patient, caring, and understanding. They take the time to answer questions, help access accounts, and resolve issues, sometimes spending hours to ensure customers understand their bills and find mistakes that save them money. Customers also value the store’s ability to order new phones and get them ready within a few days, making transitions to new devices easy and stress-free. Many mention feeling respected and cared for, with some customers returning to purchase additional products like iPads. The team is described as quick, polite, and providing simple options that suit individual needs, whether for phone upgrades or internet services. Overall, the store is highly recommended for its friendly atmosphere, attentive service, and willingness to go above and beyond to ensure customer satisfaction. This location stands out for its genuine care and dedication to helping customers feel valued and supported.
I got a new iphone from this store. Jared was extremely helpful and patient. I did not feel rushed and he answered all of my questions. Glad I went there.
May 2022
Very helpful and friendly! Would definitely recommend going to this store!
April 2022
My screen went black one day. I was in a panic. Jim got me working enough until I had time to sit down and get a new phone. Jared got me all hooked up. Thanks guys.
