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December 2024 by Momo Melady
The re delivery felt like they are trying to pull a fast one to get the extra Months rental from you!
Just be aware when you have your pod delivered and how long it takes you to fill, then the pick up of the container is usually 4/5 days after you contact to pick up! Then it takes 2 weeks to head east coast (business working days)! Weekends are not included. This is all relevant to the timing of your monthly fees etc and being charged.
They were great with delivery but depending on your driver they will make a noise about which way you want the pod etc. all items were in good condition and not a single thing broken. However this was down to our packing skills.
The pod door was damaged when it arrived at us so make sure pictures are taken before you remove the tag and lock.
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December 2024 by Philip Trerotola
Don’t use Pods or take out the insurance on the Pod. Did not cover damage to my TV although I packed it very secure. Insurance is a scam as usual and they use a third party so they are not responsible for anything. Hire somebody instead
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October 2024 by Shannon Russell
Is your driveway at least 12 feet wide? That’s the first question asked when making reservations. That being stated I booked a 16ft and an 8ft unit to be delivered to my home a whole month before I had to move. I had also hired movers they recommended to pack the POD as well. On the actual day of delivery as I am at work (because they reassure you no one needs to be home.) I get the call from the driver that he doesn't think he can get the POD up my driveway, passes me off to his supervisor who explains that the elevated walls on the side of the driveway will be a problem dropping the POD. I asked about the 12ft and was told that the POD crane wouldn’t make it with the container. Mind you, this is the day of and they are calling me while they are assessing google maps looking at my property to tell me they didn’t think it would work. That would’ve been fine if it was a few days after I booked and they did their due diligence. They recommended I go to city hall and get a parking permit so they can leave it in front of the property. That same day so they can leave one unit in front. Since I was already at work that was not happening. I had to book a moving company and cancel their recommended movers all that same day, while scrambling for storage for the smaller things that I planned on packing in the POD when the movers were done moving the bigger things. Total lack of courtesy or professionalism.
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August 2024 by Brigit McDannell
They quoted me $2,600 for my move. Charged me over $4,000. AVOID AT ALL COSTS.
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June 2024 by Juan Gonzalez
PODZILLA is awesome. But even more awesome was getting to meet Carlos D. Not only he communicated with me throughout the process, but he went above and beyond and accommodated the container to a way that was best for our needs even after I made the mistake of asking for the door to face the wrong way before he arrived.Carlos D. is very professional, great driver and exceptional PodZilla operator!
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May 2024 by Nick Witkowich
For both delivery and pickup very professional and on time. Both Carlos and then Carlos D were very clean, and there were no damage to our property from the POD
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May 2024 by John Protos
Easy and the driver Carlos D. was very efficient and helpful.
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May 2024 by Chris Thorpe
Greg the warehouse manager their was very polite and professional. Prices are reasonable and the building is clean.
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May 2024 by Comfort Solutions HVAC
Very happy with my POD, Carlos put it exactly where I wanted. Very nice guy and helpful!!!!
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May 2024 by tobee312
Great experience!!! Carlos D consistently communicated from the beginning to the end! Even my neighbors were impressed by him!! We need more dedicated individual like Carlos D in this industry as he made this an easy process. Thank you Pods and Carlos D.
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May 2024 by Andrew Wilk
Carlos T. was my POD delivery expert and he was just amazing! He was exactly on time and Very precise and skilled. I hope Carlos picks my POD up and takes it to its new location next week. Thank you Pods and thank you Carlos!
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May 2024 by Ximena Norena
Carlos T. was great delivering our first POD to our driveway. Great communication skills. Talked me thru the process. Patiently done and well place. Thank you!
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May 2024 by Ronald Wedeking
Carlos Dutra just delivered the Pod unit and is an outstanding ambassador for your company. He explained what he was going to do and did a superb job of placing the Pod exactly where I wanted it. He is courteous, skilled and very conscientious. You have a great employee. Ron WedekingDarien, CT
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May 2024 by nancybeth treyz
The driver , Carlos T, was wonderful.He is efficient , polite and kind.The company is excellent.
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May 2024 by joe thorpe
Very clean warehouse. Looks brand new. No problems with this location. All staff is professional and very helpful. Will recommend pods in armonk NY.
