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December 2022 by c c
Extremely knowledgeable, very friendly, and the end result was better than I had imagined. Rick and his team were superb.
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December 2022 by Peter Nachtwey
Great advisors on options, very prompt execution and friendly/helpful installation team! I would definitely use them again for future needs.
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July 2022 by Sterling Paint Corp.
The best Audio/Video place around!I've been working with Tom for many years in my home media room.I recently blew a bulb in my JVC projector. They sent a technician down within two days with a new bulb. Unfortunately that wasn't the issue I need a new projector. Tom found a new 4k JVC for me and ordered it on a Friday. I had it installed the following Tuesday. Amazing service. Then I needed a new 4k receiver. Once again with lightening speed he had it in my house.Rob the technician is not only a super nice guy but super talented!Front office is professional and always very helpful. Thank you Siobhan.If anyone wants a seriously great company call these guys Simply the BEST.
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June 2022 by Double R&F Paint Corp.
The best Audio/Video place around!I've been working with Tom for many years in my home media room.I recently blew a bulb in my JVC projector. They sent a technician down within two days with a new bulb. Unfortunately that wasn't the issue I need a new projector. Tom found a new 4k JVC for me and ordered it on a Friday. I had it installed the following Tuesday. Amazing service. Then I needed a new 4k receiver. Once again with lightening speed he had it in my house.Rob the technician is not only a super nice guy but super talented!Front office is professional and always very helpful. Thank you Siobhan.If anyone wants a seriously great company call these guys Simply the BEST.
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June 2021 by Count Morris
Customer service is an absolute joke. very rude people
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April 2020 by Peter Dormont
We've been dealing with Tom Aleva since sometime in the 1980's. We're still using much of the equipment that we purchased back then. They have they been extremely helpful in tailoring components and systems to our needs, with friendly service, fair pricing and great support. Tom has taken a lot of time and care to support us even in this time of Covid. I would strongly recommend them to anyone and wouldn't go anywhere else myself.
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March 2020 by Mack Sullivan
Rick did such a great job creating and installing a system for 3 rooms in my old house we did almost every room in my new one! Its well designed for not only myself and the adults but our toddlers who probably use it most often. Rick's a careful listener, helped me navigate between what I thought I wanted and what I actually needed, then put together a durable cost-efficient system I've enjoyed flawlessly for years. He and his crew were Rock Stars getting my systems in and what little maintenance I've need was immediate and right the first time. Couldn't recommend a product more!!
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March 2020 by Timothy Bracelin
These guys are not just TV guys. They are a full service company. No one better at what they do. Have been dealing with them for over fifteen years some large and some small projects, they do it all. Rick and Tommy most knowledgeable around. Install crew is neat clean and polite. I wouldn’t use anyone else!!!
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March 2020 by Lee Sosin
Unparalleled service and support from a team that is incredibly knowledgable. We used them to outfit our entire house and have recommended them to several friends, all with stellar results.
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March 2020 by Brian Harris
Extremely responsive, and professional. My new home theater and audio system is great.
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February 2020 by Bill Williams
knowledgeable staff and terrific service at a fair price. They did a great job setting up my playroom with the coolest tech. I highly recommend them to anyone looking to add or upgrade their home entertainment systems or latest technology .
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July 2019 by Becky Ruegger
We have been working with Sound Idea for 25 years. They are always up to date with the latest technology
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May 2019 by Paul M.
I had a small problem needing attention and they were very responsive and reliable. Rick's technician was on time and went the extra mile to figure out an unexpected software glitch with the device. A 10 out of 10!
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December 2018 by Christopher James
Selling 1970s technology at 2018 prices...simply awful. Beware!!
