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August 2023 by ignes igy
The worst post office ever.
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July 2023 by kaydiann wizzard
The Postal Clerk i dealt with is by far the worst post office experience i have ever had, her sarcasm was beyond me.
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June 2023 by Connor Murphy
Was at this location yesterday. One of the staff had the worst attitude. Completely unprofessional and cannot believe that USPS would hire people like this. So sad how this service has fallen to the ground.
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March 2023 by paul p
The worst post office you will ever step into. Only one lady in there that is somewhat nice. Awful service no matter how polite you are to them. They are constantly rolling their eyes not even trying to hide how rude they are being. The main reason for this review is because of all of my packages/envelopes that get sent back to my address. Theres always "postage due" when I weigh my envelopes with my own scale at home. I'll go to the next town over without making any changes to my envelope and have no issue with the mailing process. Also, they love to say the envelope will not "fit" through the "machine" they have. Tell me how an envelope of a thickness scale of 2 sheets of printer paper wont go through said "machine." Absolute nightmare of a post office.
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March 2023 by Carla Polcyn
My postman Erik is professional and always has a smile or wave. Vacation mail is brought to the house. Workers at the post office have always been pleasant.
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March 2023 by Mark Jackson
Terrible customer service, I would literally drive an extra half hour out of my way to avoid these people.
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May 2022 by BottomLine Blinds
I Read the Reviews for This Post office and found them unfair. Service is courteous and professional
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November 2021 by ELLIE T.
It’s a Post Office on a quaint Main Street.Staff is polite. Stamps to buy…. I don’t know.
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April 2021 by Igor Shwonder
Excellent service, answer all questions, help me with all my needs
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March 2021 by Helene L.
I cannot even give one star they are so bad. Mail was stolen right out of this post office and checks cashed for businesses. I get mail from all over town and dont get my own. By answering a claim they feel they solve the problem but the mail is still missing. Basically they have said they cannot find the mail. You cannot speak to the person in charge there. It is very concerning what is going on at this location and the service.
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March 2021 by Hang Hu
Only if I could pick ZERO star! One star would be a total flattery! This post office deliberately lies when not delivering customer's package. I had an amazon order, delivered via USPS I was told. It didn't show up on the day it was supposed to be delivered, and the tracking info said "attempted but front door not accessible... will try deliver again" even though the whole driveway was totally free and clear for delivery. Then after 3 days of not deliverying, the tracking info became "held at office at customer's request", even though I never made any such request to have it held at office and not delilver!!! I went to the office to investigate. The manager ushered me to his office and closed the door and said to me: "You don't understand....you need to understand...the delivery person is a 95-lb woman and she couldn't deliver a 60-lb package". I would've been happy to pick it up myself and save the poor delivery lady's trouble of delivering such a heavy package, if this manage hadn't been so rude and unreasonable to blame me for ordering such a heavy package for a 95-lb woman to deliver! When I ordered this package on amazon, I didn't know it would be handled by USPS and this local USPS office wouldn't be able to find a delivery person to deliver it! The manage sounded like it was my fault!!! The fact is that USPS took the shipping fee from amazon for this package but then refused to deliver it, AND the postal office manager blames me -- the customer who paid for the shipping and would've been happy to help out picking it up myself!!! Unbelievable!! This post office manager lies, and is totally unprofessional. I fear for all my future deliveries through this postal office, as should every resident in this town be.
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January 2021 by Tristan Andrews
STOLEN PACKAGEI hand-delivered a Priority Mail package to the postal clerk on a Tuesday. Two weeks later the recipient said they still hadn’t received a delivery. According to the USPS tracking database: “Your package was received in Armonk on December 02, 2020 at 2:32pm and is on its way to a local USPS sorting facility for delivery.” — That message hasn’t changed in 19 days, and counting.Turns out my package never left Armonk for a sorting facility. A Postal employee saw the pre-paid Priority Mail postage label as an indication that its contents were “returned items” — They were correct; it was a brand new iPhone 12 Pro and other Apple accessories. The investigation is ongoing and a lawsuit pending; however, it is clear that the USPS employee deliberately stole the contents of the package.I’m writing this to warn others of this very common crime. The Post Office in Armonk in particular is abounding in problems like this. Do Not use USPS to ship anything remotely valuable. I would suggest using FedEx or UPS — they are both extremely reliable. As the saying goes, you get what you pay for.
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December 2020 by Michael V.
I'm back again to give a follow up review, and imagine this... It's a 1 star!! Again: My last review was only because I found out the Armonk PO had a Yelp page, and I thought my 2013 experience was indicative of just how bad they suck. But the reason I was searching to begin with was because I had to mail a package. I did, on December 11, 2020. I was told it would be there December 14, 2020. It is December 29, 2020 now and, guess what??? Shocked that it hasn't showed yet? Because I am not... I am currently on the automated phone system for the USPS looking to make a claim for the $50 value as I have already resent a replacement package. I know the Armonk PO doesn't control the USPS phone system, but WHAT A POS THAT IS TOO. Just like a gub'ment entity to make you jump through countless hoops to ever SPEAK to a human!
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December 2020 by Spencer spencer
The post office is the worst. I know you think you have the worst one in your delivery area but no, this one is the worst... so sad
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September 2020 by Chynna D.
Terrible service. Two items were supposed to arrive today and only one did. How are you gonna tell me one was delivered and the other was “delivery attempted?” That driver probably didn’t double check and forgot to give me my other package. Now I have to wait until Monday and I need my other package by today. Ridiculous. Please start hiring competent people.
