Auto Detailing near Arverne, NY

“I was sold a lemon from Rockaway Nissan, After the dealership sent me the car I was supposed to leave with 5 days later at 5:50 pm and it was dark already so I couldn’t get a good look at the vehicle.I signed the piece of paper the two mechanics gave me and they were gone.I finally got a good look at the car.It was really filthy inside and out. It had a very bad odor of vomit,dirt and animal hair inside the entire car rugs.The windows inside and out were so dirty and the carpet was just awful. I was in shock when I saw the deep gouging around the whole car and it had scratches and rail rust everywhere on the Exterior. I had called Nissan and asked to speak with a supervisor. I was told that he was on another line and that they would have him call me back immediately. I never got a response back from them. I finally called them and I spoke with them and I told them about all the issues. They sent me to three body shops in Nassau County. All Of them refused to do any business with Nissan because what they said was that they were irresponsible in selling cars that were not in good condition and that they sent them cars to fix because they should of never been on the road at all because of the condition of their cars and that didn’t pay their bills. I think they were deliberately trying to get past the 7 day return policy. I took it to Casino Auto and Dennis took one look at it and said that the car was DEFINITELY in an accident. He said, Look at the passenger side Quarter panel, it was a totally different color than the rest of the car. I think they had me test drive a different car than the one that was delivered 5 days late. After so many calls to them to tell them to take the car back and return my $3000.00 down payment, they said that I was past the 7 days. They added the 5 days that I had waited for it to be delivered the next day as PROMISED by the Dealership. They wanted to get it Detailed so it would be perfect for me?? I called Corporate for Nissan and after days of explaining what they had done to me, I was told that the day I signed the paperwork at the Dealership was the first day of ownership. They were very rude and told me if anymore complaints from me came across “HER” EAST-COAST REGIONAL- MANAGERS DIRECTORS desk, She would throw it out. I finally got the mechanics at the Dealership in the same building inspect the car. He had a full sheet of damages on that car. The whole undercarriage was covered in RUST. The Exterior was damaged and needed extensive repairs. The interior was covered in filth and animal hair and animal waste. The interior also had A horrific Stench of Vomit and was covered in dust and required a complete restoration to both Exterior and Interior. Dennis gave the financial Management his appraisal and Nissan said that $2000.00 was too much for a new paint job and the undercarriage repair job and the interior cleaning that was disgusting to even try and clean out would take days. Thank God that the Financial Manager took his calls because he avoided me and he hung up on me so many times that it made me physically sick. He spoke with Nissan and I finally got to go to another Dealership to EXCHANGE the car.If Dennis didn’t help me,i would’ve been stuck with fighting with Nissan for months on end. I know Dennis since I was a kid hanging out at Playland and I thank him for everything that he did for me. He’s honest, Caring and willing to listen and help if you need it.He’s DEFINITELY “MY HERO”. He’s getting all my business and I will definitely pay it forward for anyone who needs help with their cars and Take on the DISHONEST dealerships who will take advantage of you.Thank you so very much Dennis, I didn’t know about anything of what dealerships polices on which Auto Shop that I could use. But you gave me GREAT ADVICE. I know now who to trust in for anything about car dealership rip offs and I will be forever Grateful to you for helping me with deal with the horrible car issues that I had. You have a forever grateful customer now and I will always send my friends to you!”

“I honestly couldn’t be happier with my experience here! I brought my car in with a pretty bad scrape and some paint damage, and I was fully expecting it to take several days — but they had it completely fixed and looking brand new in less than 48 hours! The paint correction is flawless; you would never even know there was any damage.

Not only did they do an amazing job on the repair, but they even washed and detailed the car before giving it back to me — such a thoughtful touch! Everyone I spoke with was friendly, professional, and genuinely cared about getting the job done right. I’m so grateful for their quick turnaround and high-quality work. It’s rare to find a shop that combines speed, skill, and great customer service like this. Highly recommend to anyone who wants their car treated with care and pride!”

“Needed repairs due to hit-and-run sideswipe in a parking lot. Staff helpful and courteous. Answered all questions clearly, helped coordinate with car rental, completed work earlier than expected. And the car now looks great!”

“Always depends on your credit, if you have poor credit you pay high. Carvana approved me with lower payments for a similar car. Overall good customer service but nothing special they don't get you 84 months on payments selection is limited. Instagram promos are just promos to get you in the door. Respect the hustle but if you get a quote at another dealership you'd probably get the same or higher quote here. Getting a car loan is easy if you breath and got a job you can get one it's all credit driven bad credit you pay high good credit you can pay low but always good to shop around. I will say customer service is elite though. That's why I give them a 5 star rating”

“Wonderful experience My car looks brand new! The team was incredibly patient while dealing with my insurance company. A bad experience became a pleasure because of Sonnys.”

“Nationwide is amazing! I needed a paint touch-up on a small area of my car and I'm so glad i came here. Kevin was so friendly and efficient, and my car looks spotless!”

“Solid spot to get body work done with reasonable pricing/explanation. I shopped around and although they weren’t the cheapest, they weren’t the most expensive either. Matt took the time to explain the process of what they would do for my vehicle during my quote which was greatly appreciated. They did a fantastic job on my bumper. It’s like nothing ever happened! Highly recommended and will go again as needed.”

“Excellent experience at Motorcepts! The service and staff were top notch, and JC made everything easy and smooth. If you’re looking for high quality work on your car, I highly recommend Motorcepts.”

“I’m a newer car owner, and this was my first time getting a detail — Williamsburg Hand Wash & Auto Detailing has officially set the bar sky-high!

I called for a same-day appointment, and Kevin was incredibly kind and thorough in explaining all my options. When I arrived, I decided to upgrade from a basic wash to a full detail, and the team went above and beyond, even staying late so I wouldn’t have to come back another day. That alone earned my loyalty for life!

When I picked up my car, I was STUNNED — it looked better than when I bought it. Kevin patiently answered all my (many!) questions (most of which were unrelated to the detail service, and more about general car maintenance), walked me through everything they did, and shared great advice on how to keep it looking new.

As a woman new to car ownership, I really appreciated how honest, helpful, and welcoming everyone was. No upselling, no jargon. Just genuine service and amazing results. I’ll definitely be back and will be recommending them to everyone I know.

Photos attached — yes, it really looks this good!! Truly incredible work. (Photos are from after I drove home, hence the dirty tires from my gravel driveway. I forgot to take “before” pics, but as someone who frequently travels for work, my car was in very rough shape when I came to the shop!)

Thank you for the incredible work and world-class customer service, Williamsburg Hand Wash & Auto Detailing!”

“Been going here for 2+ years now, they never let me down with the work they have provided with detailing my car and my families cars. Always willing to work with you and always keep you updated. Recommened 10/10”

“I had a little fender-bender several months ago and picked this shop because it was convenient for me but I have to say every single person there was very friendly and professional, even the owner whom I spoke with because of a mix-up. He called me back with an answer over the weekend when the shop was closed. The customer service was outstanding! The repairs were completed when they said it would and the quality of work was excellent. I would absolutely recommend this place. Oh, and the place is very clean. Yes, I looked at all of that!”

“My car died in my driveway. I called AAA who sent a tech that could not get my car to start and said I would need a tow. I requested one through the AAA app and the guy came within the hour. He told me he was unable to tow my car with his flatbed because he would have to drag it and told me that I needed to request a tow with a dolly. I waited a few hours for a tow (this is from another tow company that AAA sent and not Phil's). I was told the truck was on another call and would get to me shortly (this after waiting for over 2 hours). Finally, I get a call back that they were able to get another company to tow my car but it would take 90 minutes. At this point, who cares? I got a call from Alex from Phil's. He told me where he was and that he was on his way. He came with a flatbed and was able to bring my car to my mechanic, no problem. I was amazed by the skill and artistry that he used in getting my car safely on and off the tow truck! I have a newfound admiration for the drivers. He was friendly and helpful. He was also correct in his unofficial diagnosis of what was wrong with my car. I would definitely recommend this company and this driver. I wish AAA would've sent them first. It would've saved me over 6 hours of waiting for the other company.”

“Dillon and Monique were very helpful and patient especially with my insurance State Farm that was not cooperative throughout the whole duration of me trying to get my car fixed. I’m very grateful to them for their work, the car looks like it didn’t get damaged at all and they were able to fix everything just in time for Christmas.”

“Waterwertz was absolutely the best! My car looks amazing. Mike was wonderful and did a great job. The price included a complete interior detail and a complimentary outside wash. Love it!”

“Just got my 2021 Durango RT detailed and all I can say is the truth! TJ did a great job! Very satisfied with the service and price, definitely will be coming back! Thanks for a job well done!????”

“Thanks to the Dub Citi guys!

I came in to have a integrated rear view mirror / dash cam installed. This is something I *could* have done myself but not NEARLY as well. These guys were fast and did an impeccable job. I never could have installed it so cleanly and professionally. Also, when I turned the car back on the rear light wasn't working. This could have been a case where fingers were pointed and grumbling happened. That was not the case with dub citi...they took the customer first approach of just fixing it and sending me on my way. If you are on the fence about using a professional or doing the work yourself, look no further than Dub citi”

“I have been going to Jeff for nearly 20 years! His devotion to his craft and more importantly his customers is amazing! He treats every car and person like gold! Give him a try, you wont be disappointed!”

“The customer service is great, they respond fast and frequently through text during business hours. They’re very thoughtful of what you want and I would definetly come here again for any future detailing services. Thanks!!”

“Great car wash! The service was fast and my car came out looking super clean. Francisco did an awesome job — really friendly and made sure everything was perfect before I left. Definitely coming back!”

“I hate the fact that I have needed their services on several occasions, but I love the fact that my cars have been repaired beyond my expectations. The quality of work and dedication is second to none, customer service is excellent. I can never picture myself using any other auto-body shop.”

“This is the second time having one of my cars repaired and both times the work that was done was exceptional. My car came out looking brand new. The staff is friendly and very helpful. They made the whole process from drop off to pick up as easy as could be. Kept me updated on the progress of my car. I would recommend this place to friends and family. Thanks again”

“I am sorry for the people that had a bad experience in this place because for me, it was 10/10 service. The workers greeted me with respect and kindness right away. I was referred here by a friend, so it was my first time and, sometimes, we just put up this defensive wall, but I don't regret coming here one bit. I came because of leakage in my tire. They inspected it, told me what was wrong, and fixed it within 15 minutes. They gave me the choice of a new tire or patching, to which I chose the new tire. I didn't feel pressured or forced. The price was definitely fair and reasonable for the service. The brothers, Al and Moe, talked to me about the other services they can do for my Mustang while the tire was being fixed and, again, didn't feel forced. To me, I appreciate the humility. Can't speak for others but with me, it was professional with a hint of personal business. To Al and Moe, if you read this, you got yourself a new customer! Tints and seats are up next! Thank you! ^_^”

“I have been coming to Hillside Car Wash & Express Lube for the last few years for my oil change and car service. Sam and the team are truly awesome and I am grateful to their staff for walking me through details and any questions related to my car. I will always recommend this business.”

“I can not say enough good things about this business. I am a first time customer and from the first phone call I could tell this was an honest business. Jimmy went above and beyond to ensure the car was fixed correctly and promptly at the best price around. He even came to my house to evaluate the car since it could not be driven and Arranged a tow to his shop, and then again to the tire shop after repair because I was informed I had two tires that would not hold air (it is an old car and was sitting for months). I will be bringing all vehicles to Motorsports in Island Park for all mechanical and auto body needs from now on. It is hard to find an honest business in this field and I strongly recommend you give this establishment your business. Thank you to the team at Motorsports.”

“Interior detailing !
I wish I had a before pic of the ceiling because it was gross, this is not apart of their services. But I asked and they removed the stains. The gentleman that came did such an amazing job, it smells great and it’s so clean ! It’s a beautiful day today lol and I don’t mind staying in for two hours for it to dry. It’s definitely worth it, be sure to book them for a service, follow or share ! I am so such a happy customer, I turned the car on and it smelled wonderful thru the vents.”

“I used JJM Platinum to buff an detailed my car I had my vehicle for A few years an its was in rough state. My vehicle came back in looking like the first day I got it .Service was excellent it’s worth every penny .Services: Vacuuming”

“Muy buen personal la nueva administración mejoro mucho el lugar, trabajando siempre detalladamente y con mucho cuidado,el único detalle es comunicarse con el establecimiento a través de Google Maps ya que sigue estando el número de teléfono del anterior dueño por favor ayuden a corregir eso para que el nuevo dueño pueda colocar su número de teléfono”

“I knew the owner Hank for many years over 15 years,his staff including himself very professional and clean work, you can leave any amount of money plus other valuable in your car you come a month later everything is there only at Excel Auto Repair I recommend my friends to go there and they were satisfied a very trusted business at Excel Auto Body”

“The team at Collision Star did an excellent job handling my vehicle's repair project. They help you navigate the process end-to-end and are very communicative. The repairs look great and the paint matching looks excellent.”

“It’s so hard to find a good and honest auto body shop. Paul is great. A friend told me about him and now i will be telling all my friends about him. Anyone who needs auto body done on there car, come here and you will not be disappointed!”