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January 2024 by Michael Constantinou
The staff in the store are incredible, they have answered all my questions and help me with the transition from my previous provider to AT&T and they made it so easy. I will recommend that specific store to more people
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January 2024 by Soniasaurus
Just want to say a massive thank you to "J" for taking such good care of me...he made me believe in AT&T when all hope was lost!
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December 2023 by Philip Lundgren
Went to the at&t store to ask them about a current offer on the galaxy ultra with a free Galaxy watch. They confirmed that, yes, they have two separate offers that make the watch free, and our plan qualified – sweet! They didn't have the color we I wanted, however, so they said I could order it instead.Lol and behold, when I go to order it, they failed that to get the watch, you need to add ANOTHER LINE to your plan?? Outrageous thing to not mention when I come in specifically asking about this.
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December 2023 by Juan Zuniga
Professional and Amazing service from Rob.Thank you for helping me and making my transfer from Tmobile effortless.
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November 2023 by Frederick Granger
Service always exemplary. Staff are knowledgeable and very courteous.
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October 2023 by David M.
7:55pm and they are closed and it says they are open until 9pm. Probably going to change my provider coz I cant get my SIM card
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August 2023 by Oscar Materon
Moe and Simon helped me out both are super knowledgeable and resourceful highly recommend them to anyone I know
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July 2023 by Jamiel Sheikh
They asked if I wanted insurance on my new phone, I told them I don't want it and they added it anyway. Had to call AT&T to undo it.
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May 2023 by Mirjana “Mimi” Glavan
Best most professional service Representative Moises/Moe I switched from another provider ~ I couldn't have set this up everything was uploaded & transferred from My previous Cell phone. But the Service of the Representative Moe was AMAZING. To say d least. Brittany was so helpful as well, & entire staff was Friendly but extremely Professional. I'm very happy w/services I was provided. I highly recommend this Store. As d saying goes u get wat u pay 4. u do here so worth it. No stress at all. Thank you.
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April 2023 by Olesia Vetrova
The first thank you so much Moe! But AT T Absolute disappointment!I bought the iPad Air in January 23. Unfortunately, I didn't like his work. I checked the return policy and went to this store (Wall Street). The staff very actively persuaded me to return it through the post office, asking why I should return it through the store. They said that if I return through the store, I have to pay $50 fee. What if I go to the post office, but I don't have to pay anything (now I know it was blsht, anyway I have to pay) I went to the post office. It was a huge mistake!!! The following months, the AT T was charging money and did not "accept" the iPad. I mean everything in my account looked like I hadn't returned anything! But according to the tracker, the delivery was received! I called the AT T service five times (about 30 min) and went to the store six times. In the end they sent me full price bill! I was exhausted so much... It took over two months. I visited corporate office AT T Stainway st (second time) on March 3, where sales consultant Moe Rodriguez helped me (I appreciate so much) , it took about 3 hours! For this situation, the company AT T promised to send a check for $899 within a month. So I never received it. And again the support service/loyalty can't help me! I'm going to make a complaint! Once again, this is terrible!
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March 2023 by Kara Hughes
Thank you to Moe this morning for helping me with my phone troubles. He was wonderful. Smart, helpful, kind and resolved my phone troubles quickly and efficiently. He was a breath of much needed fresh air and support this morning! Thank you, Moe!
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March 2023 by Anna Clarizio
Best service ever. Came in to get a new phone. Moe was simply amazing. Explained everything and took the time to put everything back on my new phone. ? Best customer service .
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March 2023 by Randy Baker
Moe was awesome !! Helpful. Super nice !! He was able to make my transfer simple and not hectic. A great experience !!
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February 2023 by Emil Tahirovic
Always a pleasant atmosphere and experience with the staff.**Jennifer** helped me this time and helped me with the new cards and installation. Changed my plan and offered me multiple solutions for my needs.Thanks and highly recommend!
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February 2023 by laRubia Snow
Went with my son, great customer service ? helpful ?
