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March 2024 by Betty Guerrero
I love
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February 2024 by DIMA KING
I was completely taken aback to discover two non-service dogs wandering inside the pharmacy, an environment where their presence is not only surprising but also highly improper. The staff's lack of action regarding this issue further deteriorates the professional setting, raising serious concerns for patrons.
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February 2024 by Danielle Shur
Friendly staff. They are always kind.
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October 2023 by Tina Jing
Avoid coming this pharmacy for anything! Had a terrible experience at this pharmacy, waited for 2 hours to get my vaccination, and gave me the wrong proof of vaccination. The staff are very slow, inefficient and unprofessional. They were also very rude and unapologetic.
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July 2023 by Shafayet Ahmed
One lady on the pharmacy counter named Anita act very weird and non professional.
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June 2023 by Lisa C.
This by far the worst Duane Reade in the city. If you need prescriptions filled go elsewhere. They're disorganized and and rude. They have absolutely no understanding of customer service. Do yourself a favor and stay away.
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June 2023 by Google user
Refused to fill 6th of 6 presc. Was a day too early. I'm 80 need to walk 13 bl each way. Were very rude supervisor new and couldn't care less. I only go because l have to use it.
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June 2023 by Christine Gina
Refused to fill 6th of 6 presc. Was a day too early. I'm 80 need to walk 13 bl each way. Were very rude supervisor new and couldn't care less. I only go because l have to use it.
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March 2023 by J R.
This pharmacy might be the worst I've ever visited. With so many locations closed, there are very few choices now. When I call in my order ahead of time, they never have it. If you come in and wait, they are in no rush. Either way, you will wait 40 minutes for your prescription and get an attitude.
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September 2022 by Elvira Gizatullina
I came today . I arrived first and after another person to get shot . To register and wait on the line I spend around 20 minutes. Come on !!! 2 ppl you can’t handle !!! Plus first girl regístrate online !!!
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September 2022 by David S.
There is something seriously wrong with the pharmacy. My Dr. sends 4 prescriptions every month to them. One is a controlled substance and can't be filled for until sometime after they receive it. I usually call to make sure things are in order around the time it needs to be filled. Last week I called 3 times, was put on hold, disconnected, put on hold again, then someone put the receiver down and forgot about it, so I could hear all the business being transacted. When I finally got through to someone (after 45 minutes), I was told the prescription had expired. I asked why it wasn't filled before expiration, they told me it was the system and that my Dr. should send the prescription in a couple of weeks after I see him. I wondered how a place could lose the prescription and was told "It's the system". Two other meds were due to be refilled this week and I got a message saying it would be ready on the 11th. Then I got another message saying it would be the 15th, then another saying the 21st. I was concerned so I went to the pharmacy to ask about it. Was there a problem getting the meds? No, it was really busy what with the new booster and they were short on time. I'm in favor of people getting the booster but they're too busy to fill their scripts? They told me it would be ready today but I got a message saying something was wrong and my Dr. needed to call. He called and they had him on hold on the Dr's line for 27 minutes. (He was steamed.) This is the height of irresponsibility. I picked up my meds and am never going to trust them them with a prescription again.
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June 2022 by Mike R.
This location is in the sewer. The workers are clueless, inventory is non existent. Lines grow while the cashier asks if you want to donate your change to some bogus cause. How about you scan the item and take the money and move on? The pharmacy is abysmal-they hire the most clueless people I have ever encountered. Rude as well. Simply avoid this place.
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May 2022 by Robbi M.
I am an avid shopper of Walgreens and Duane Reade for my mothers medicines and had to go to this location because it was the only one that had what I needed. I scheduled a pickup via the app because my money is very scarce and I noticed buying it on the app made the item 5 dollars cheaper. I grabbed the item and told the Indian/Asian woman with the head wrap that I did a Curbside order but I picked it up already so she does have to. She got angry at me for making her job easier and went on her device and canceled my order right in front of me and when I asked her why it's canceled she lied and rudely said because the computer thinks it's out of stock which wasn't true because there were several of them on the shelves and nobody went to the shelves to verify so how could her or the computer know. If it was out of stock in the first place then the order wouldn't of been able to go thru. She did this purposely and out of spite just because she didn't understand why I just paid at the register normally. That's why I don't buy in-store anymore because of the rudeness of the employees who judge you. I am calling it in and filing a complaint with corporate because this is discrimination and pettiness. If she wants to play games I can be petty too. I'm tired of this ghastly behavior whenever I have to shop in there. To make matters worse I now have to come out of pocket and spend more money because of her disrespectful behavior. I'm disgusted by how she treats locals within the community. Please shop elsewhere if you can.
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January 2022 by Rowena Lam
Came here today for my Covid booster. My appointment was for 12pm and I arrived on time. They did not actually administer the shot until 1:09pm. I asked multiple times what the hold up was and was just told that it would just be another few minutes, even after I told them that I had another appointment to get to at 1:30. This was pretty terrible experience. I would not recommend coming here.
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January 2022 by StankyLeg McStinker
Pharmacy itself is having difficulty serving as a source of medications and advice as it should. A few weeks ago the POS systems for the pharmacy counter registers went down, for two or three days. Any prescriptions there could not be picked up. For medications that cannot be transferred to another pharmacy, you were out of luck, you had to get a new prescription sent to the other pharmacy.The store itself is okay. The staff is generally good and pleasant. Problems with the store include pricing information problems. They are consistently missing accurate price tags on the shelves, either entirely lacking, or being very difficult to find or read, or the visible price stickers are incorrect, having not been replaced during stocking or having the wrong sticker for whatever reason.
