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February 2024 by Drew K.
Horrible experience the staff was incredibly rude, they lock the doors once someone enters their store and start following them around especially men. The employees there ask if you need help once I told them no I was being followed around like a hawk. It was an incredibly uncomfortable experience, seriously never coming here again
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September 2023 by Nonya Gmail
A sales associate was extremely rude to me and my 6 year old niece. My niece accidentally dropped a box of fake nails, and the sales associate was quick to say, "Be careful with the merchandise." Now it's not so much what she said, but how she said it. She had a really big attitude about it and I didn't say anything. I hate causing drama, but then my niece said, "It wasn't my fault." My niece responded in a very soft and sad response because she thought she did something wrong. (It was an accident, she did not mean to do that.) Again, the sales associate responded with an attitude "didn't say it was your fault." I was speechless. I've never gone somewhere and had an adult be so rude to my niece before.By the way, this happened around 8 pm yesterday. She was a young adult. Unfortunately, I did not get her name.
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September 2023 by Boris M.
Their slip resistant shoes are not slip resistant at all, wasted $50. False advertising is the worst.
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August 2023 by Shirmel Massey
Great selection and affordable prices!
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August 2023 by Rosa V.
I was very pleased with the excellent service that I received today at the Fabco Store located at 3159 Steinway Street in Astoria, Queens!I was warmly welcomed by Assistant Claribel as I came in and she kindly informed me of the 50% off special when one purchases a 2nd pair of shoes.As soon as I inquired where their high-heel shoes were located, Claribel kindly led me to that specific location and, upon inquiring my shoe size, brought me directly to that specific area.Thanks to the highly efficient and courteous assistance that Claribel provided, I was able to quickly get the exact pair of shoes that I was looking for! As Claribel also works at the cash register and is also an experienced cashier, she quickly handled my purchase.Last but not least, Claribel also informed me that if I was to visit their nearby Fabco store also located on Steinway Street at #3095 and found another pair of shoes that I liked there, the 50% off could be applied there as well. I thanked Claribel for letting me know this detail and for the superb service and assistance that she provided all around!
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June 2023 by Terry Blossoms
Nice shoes i purchased what i needed a fair selection of shoes
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June 2023 by Teresa K.
This is the larger of the two Fabco shoe stores on Steinway St. The place is larger, yet the selection of size 10 women's shoes is much smaller. Their air conditioning is not working and the place is hot! There was a fan in the front of the store, but the back of the store was unbearable. The only person I saw working there (an elderly lady) was very pleasant. I might pop back in here again during the colder months, but for the rest of the summer I'm sticking to the other location down the block.
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March 2023 by Nusrat Khan
I would assume every single customer should be treated same. Unfortunately that is not the case. The new Asian sales women asked me to put my bag in the entrance (it was a school bag) even though other Hispanic women were allowed IWithout question with bags.
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October 2022 by Destiny Marie
As a now former customer of this establishment, a very much older lady who is always on the phone who worked here was following me around the store. She told me the discount the store usually has, and kept asking me do I need help multiple times I said no I do not need help as I’ve bought shoes here before. I want it to be known I am African-American. So I hope she wasn’t racially profiling me. However, A male hispanic customer walked in and she did not follow or stand nearby that customer. As she did with me. I moved to the other side of the store to look at some other things, and there she was AGAIN, standing right behind me. I looked directly at her and she asked me again do I need help. Please get rid of this worker. I will NOT be coming back spending my hard earned money at this store no more. Where racial profiling is practiced I will not be supporting this establishment. Unfortunately.
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October 2022 by Clara R
The selection is not great,Old school shoes
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August 2022 by little star
Employees are too rude I think they should change those employees..
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July 2022 by Luiz Hawaiza
I had the best experience ever.
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June 2022 by Ariella D.
Worst shoe store I have ever been to, super digusting behavior. I step into the shoe store, to return shoes that I no longer wanted. This rude a** b**** named Sofia, or zofia which is suppose to be a manager, first of all when I came into the store she saw me in there and didn't even acknowledge me for anything. I had to wait by the register for 5 minutes until I had to go up to her to say, that I'm ready. She looks at the shoes, sees that it's worn, okay understandable. She saids, no return, no return and shoves the box right at me. I wanted to so badly fight the woman so there but I knew cops would be involved. If she's supposed to be a manager they're no need for digusting behavior and on top of that, asking me why come into the store? The f**** If it wasn't for these customers you wouldn't have no business honey. Fix your attitude, and hire better employees thst know how to take care of customers. I will be filing this report to yelp, Google and any corporate I can find to get ahold of fabco shoes. Because one thing I don't play about is disrespect. Do not disrespect me. This manager does not deserve to work there, please fabco shoes find another person or better yet, a new staff all together because I know damn well this can't be a family franchise, and run by corporate. Because, on top of that to add on, this employee looking girl who claims she new, I saw her working there months ago when I confronted her too on what is the corporate number? Oh I don't know! What the hell? You don't have corporate number but it's a corporate business. Liers and disrespectful people.
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June 2022 by B ⟭⟬
Rude service. I just went with my friend and this old lady was just so rude and kept waking away even without finishing a sentence
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June 2022 by Tom Moncho
Good selection and prices.