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February 2024 by Matt Matterson
Store is never open in the middle of the day. I could maybe understand it if there was only one employee taking lunch (not really, staff your stores better GameStop) but the last time I passed by there were two people inside, doors locked with a sign noting they were going to be closed for over an hour and to come back later.
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January 2024 by Haunted Hues
Little short guy, the manager here is completely unprofessional. I guess anyone can be a manager these days
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January 2024 by Polo Man
Called this place so many times and no one would pick up the phone
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January 2024 by Spencer Kondak
Sign on the door saying they are closed for an hour in the middle of the day - won’t be back.
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January 2024 by Elvis Jimenez
Great service all items available
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January 2024 by antoine leary
Customer service sucks. Don't know why they bother to have a phone if they purposely choose to ignore it. I stood in the store and called just to watch them ignore the phone. Get new employees ASAP
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January 2024 by Brian Vancho
This is the worst place to go unfortunately there are none around anymore and I know why, these people have no idea what customer service is. That's probably why there is no more stores from hiring pompous idiots to run stores
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January 2024 by Pietro B.
Don't ever expect to come in here during the afternoon at any day during the week and actually be able to go inside. Why have only one employee working who has to close for his lunch break which could be taken at anytime of his choosing when you could have two employees so that isn't the case ? I absolutely hate this location and it's always a damn mess inside looks like they're going out of business... oh wait they should. Want a good location go to the northern Blvd one in the shopping center save yourself the headache and WASTE OF TIME.. I would give no stars if I could.
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December 2023 by Q Q
Unless your chummy with the workers, the service is not great. One of the workers tried to make me go after a regular even though I lined up first.The other worker noticed and helped me hence 2 stars instead of one.Introverts and foreigners should avoid visiting this location
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December 2023 by Tiff Smith
they NEVER EVER answer their phone. very unprofessional, if you go to the store, they will not answer their phone but yet they will be on their cellphone. called for a day straight and no answer. all i wanted to know is if they had 2 items in stock so i can buy them. instead i had to give my business to amazon. same thing for the game stop on northern blvd, never answers the phone. if you call manhattan store they always pick up with friendly customer service.
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December 2023 by Danny Nobody
Great shop, been around forever. Just stop shoving pro reward memberships down my throat and let me buy this usb-c charger.
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October 2023 by aiza iniego
I wish i can give them more stars! Excellent customer svc !!!! Their kind and the store was very clean! They really care about their customers
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October 2023 by J C
Clean, well organized, and kind staff. Brian was great and very helpful. I am glad this is my local store.
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October 2023 by Francis Riccio
Drove 20 miles for the spider man ps5, paid online and went to pick up. Workers went on break and closed so I waited an hour outside till they came back. Brian was very kind and made the wait worth it
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September 2023 by arturo demera
Good Store, the Cashier Bryan was extremely helpful and knowledgeable, he surely helps to have a better shooping experience. Will definitely be back.
