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March 2024 by Sabrina Hill
I like this shop every friendly, they call you when need to I never lost anything in this shop I give them a 10
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March 2024 by Queen Tiff
Excellent customer service. The lady who works there is very friendly and helpful. they give the best prices around. My go to pawn shop if I'm strapped for cash. You can't go wrong with this company. This place is Safe and secure.Update…3 year’s later, and this place still hasn’t disappointed me. Still the best place in queens. The people are very friendly and they treat you well.
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March 2024 by Jorge Lopez
Sean really knows his stuff. He showed me showed me how to get credit extended to me in the jewelry business . Thanks bro
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March 2024 by B M
I went to Gem on Steinway street in Astoria today to sell some gold. As a female was a little worried about my Safety during transaction. But the location is very safe and the guys were very professional. They offered me a fair deal and it took no time at all getting cash in hand. If I ever have to sell Gold again with no hesitation I go right to Gem. If I could give more stars I would.B in Astoria.
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March 2024 by BERNADETTE HENDERSON
Great customer service. I'm a Gem family. 1010% recommend\CRISTINA on steinway Is The BestRep For Gem pawnBrokers
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March 2024 by Myrna Fernandez-Ortiz
Gem pawnbrokets in Steinway has great workers. That is why I keep going there to take my jewelry because I know is safe. Thanks.
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March 2024 by Roxana love
She was great kind and caring....great people who understand 10 stars
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March 2024 by Robyn s
Gem Pawn Brokers are wonderful!Judy Rivas gives such a great customer service experience, very thorough and she is so nice and very helpful as well . I live in the neighborhood and i have used Gem many times and never been disappointed!I just lost both my parents and Judy Rivas was so kind to me . I appreciate it and I always recommend Gem Pawn Brokers to my friends .Thank you. Gem and JudyTo update this review Judy isn’t in my location anymore but everyone is always so nice and helpful and friendly ! I appreciate all of the help they give me !Unfortunately I had to pawn more items , however the staff is so nice and one person named Christina helped me the last few times and she is very nice and very friendly and professional! There is also a man , I do not know his name but he was great too !
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March 2024 by Lisa Colla
Very nice and clean I use this pawnshop always I like that it’s close to me and easy to get to it the lady that helped me was really nice thanks.
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February 2024 by Shawn Bell
Gem Pawnbrokers was soooooo AWESOME! ESPECIALLY Christina. Service was impeccable and i got a great value for my dollar
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December 2023 by Jose Nunez
Great service, & great prices. Will definitely return.
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November 2023 by S Hossain
Great service. They really are about the customer. Offered me more than what I was expecting.
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October 2023 by shirley marrero
Shawn was an amazing person over the phone and in person he actually works with you and I’ve been a customer of theirs for years and I do take advantage of the layaway plans for the holidays. Astoria store is amazingShawn has amazing customer service skills
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October 2023 by Maria Garcia
Very accommodating and helpful staff. Quality-wise 5 stars my purchase was literally new. Awesome!
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October 2023 by Ali El Mehdi
Christina and Sean are awesome they stayed late so I could pick up my loan
