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October 2023 by Jake J.
I love German Auto! This place is so special and truly a diamond in the rough especially here in NYC. Excellent service, no BS, and HONEST mechanics! Better than taking your car to a dealer, and an NYC/Astoria GEM. John and George are the best and will take care of you.
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August 2023 by Raelann Of God (RAE)
The best mechanics for German vehicles hands down. Very swift, no time wasted! started working on my vehicle as soon as I brought it in, (call in advance for best times to come in) Shoutout to George for being transparent with everything A++ will forever be a loyal customer
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May 2023 by Sadri B.
needed the brakes checked and antifreeze flush and refill for my cuzs mercedes suv and the dealer wanted an insane amount for the radiator service as most non dealer shops dont have the special tools to do the task but german auto care can and did for much less. they service and repair all types of german and foreign cars , etc. and prices are reasonable and work is done honestly, which means you wont get ripped off. the brakes still have about 6 months or more of safe use until its time for front and rear replacements and again prices are less then what the dealer would charge . good honest auto repair shop in astoria that will be seeing me again in 6 months or until needed. 4.5 stars on my yelp meter.
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May 2023 by D.C. L.
I have a 2001 Porshe Turbo and no one wants to work on this car, until I went to German Auto Care. They were incredible so knowledgeable and professional. They do it all tune ups, repairs, tires it's one stop repair. Picked up my car and it drove like when I first bought it. Thank you to George who keep me informed throughout the project. Fairly priced and honest!
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April 2023 by Gregory Finkelman
Fantastic shop. They stand by their word and always do right by the customer. It’s always a pleasure to work with George and John. You can trust your car with them!
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February 2023 by Joe
My daughter's car overheated on her way back from her work in Manhattan. Brought the car to German auto care. Having twice used them and the proximity of the breakdown. George the owner kept the car for 3 days of diagnostics and determined that it needed a water pump. At completion we paid him $1000 cash, and took the car back. A day later I received a call from my daughter notifying me that the car was again overheating. We nursed the car back to George and 2 more days of diagnostics replaced 2 modules and told us that the car was ready and assured us that the problem is solved. We retrieved the car and hoped that this was finally over. The following day the car overheated on her way into work once again. We decided to end this ground hog day and. The following day was spent retrieving the car by the side of the LIE and had it towed to a shop on L.I. where they determined that the radiator cap a $5 dollar item was faulty. They charged me $125 for diagnostic, parts and labor. I let some time pass before I notified George and told him of the successful repair by others and asked him to consider refunding at least the cost of the parts that were replaced when not necessary and we received a nasty "NO", without any explanation His incompetency should be very apparent. I never argued the price and paid him when asked. And we’re talking about a Toyota Avalon not a fancy German import. Think twice before you make a decision to use George. And don’t be so quick to part with your $. Good luckService: Auto engine diagnostic
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December 2022 by Il Jin Kim
Very pleasant experience. Had to get serviced and George took good care of me during the process. Overall, very kind staff and excellent knowledge of German vehicles. Would highly recommend.Services: Oil change
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December 2022 by Bill Cook
I would have given 5 stars, I only had my first service with them. I like the shop, the professionalism, and the customer service so far. They seem like an above and beyond shop. I will go there for now on, and I will raise this to 5 stars.
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December 2022 by IJ K
Very pleasant experience. Had to get serviced and George took good care of me during the process. Overall, very kind staff and excellent knowledge of German vehicles. Would highly recommend.Services: Battery
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November 2022 by Kevin Francis
Love this place. George is a great guy and his mechanics do good work. I bring my Mercedes E320 CDI here from time to time when I need some work done and I've never had a problem. The prices are fair and George might give you a free cigar or maybe you could bring him one.
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November 2022 by Gianni Barchiesi
Great shop. John, George and their crew are polite, welcoming, clear, good and honest mechanics. Brought my European car to them because I needed to change timing belt, serpentine belt, and front links. European cars are their specialty, so, contrary to other shops (and to the very expensive, cold, and suspicious dealerships), they knew exactly how to approach the job from the beginning. They worked on my car quickly and precisely.John gave me a quote for the full job during our first chat, and him and George honored it throughout the process, even after I asked them to check out a couple extra things. And, to be clear, the quote included parts and labors, and it was absolutely reasonable. I couldn't be happier right now: my car feels basically new (even if it isn't!) and I have found a trustworthy mechanic to go to -- honest and reliable. I will certainly go back to them for my future car needs.
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November 2022 by Katherine M.
I recommend everyone that owns a BMW to come service their car here he did such a fantastic job at a decent price. Very respectful, knowledgeable and responsive to calls great job George p.s. he knew right away what was wrong with my car the fuel pump needed to be replaced i had taken it to other mechanics and they had no idea. If you own a BWM safe time and money and come here.
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October 2022 by Rosemary Busch Conn
Professional, responsive, and fast service from these guys. They charged a fair price on a new turbo and did a wonderful job. Turnaround in 3 days! Very grateful for John, George, and their crew - I will go back for future car service needs!
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August 2022 by Steve wynn
My first visit to German Auto Care and it most certainly will not be my last. George popped open the hood and impressed me by refilling the much needed windshield wiper fluid before even getting started with diagnosis and estimate. He just saw it needed to be done and so done it was. By the time he gave me some very clear thoughts on what needed to be done for my 22 year old car to keep it from breaking down on the road at any given moment, I was all ears, as I was as he imparted some good life philosophy upon picking up the car. Good guy, clear and patient and the car was back on the road. Can't recommend this placed enough!
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August 2022 by Danny M.
I have an old 80's Mercedes turbo diesel that needed a new swing-arm as well as struts and springs. Spoke to John (the owner) on the phone weeks out, he we thru everything that needed to be done and what I can do to help the job go smoother. I ordered all the parts and brought the car in on Friday. John called me Saturday morning to say the job was done! John and his guys have a love and passion in these cars that make sure the work is done once and done right. The car is better now than it has been. Will definitely be reusing German Auto care from here out.
