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February 2024 by Michael Bello
Great selection of anything you need and your looking for ?
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February 2024 by rosetta savana
This beauty store is amazing nice service and help with withMs aracell is so help and help me pick out nice wigs and have friendly conversation highly recommended this storeMe and my husband find everything in it thanks for great serviceWill continue to shopping here
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February 2024 by Rose Guimaraes
Lots of variety! It's impossible not to find what you need. It's worth going to visit. And the prices are good!
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February 2024 by destiny huff
I come here all the time , the staff is so nice and very helpful . They have a variety of hair and products im always finding something for a good deal !
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February 2024 by Sariyah Fuentes
I loved how helpful the staff was and Araceli was really helpful and nice and reallyHelped me out with what I needed help with. I definitely recommend coming here
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February 2024 by Ashley Christ
Great products. The head woman is terrible. Gave me a hard time about my dog (he is a service dog) and made me carry him (20lbs) just to run in and grab something. Mind you I've been spending money here for years sometimes daily. The other workers are super nice and I think share the same sentiment about her. Bad energy all around.
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November 2023 by Andreina Guerrero garcia
The lady who works there, Aracelis, is the worst service they have given me, rude, rude, xenophobic, no one is going to return to that store with that terrible service, they should fire her if they want to keep their usual customers.
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November 2023 by M Paulina Arismendi
Discrimination against service animals. Literally threatened to remove my dog & I if I didn’t pick her up or show proof that she is a service animal.The Department of Health and Mental Hygiene (DOHMH) does not issue service dog tags. However, all service dogs in New York City must have a valid dog license issued by DOHMH. There are no other licenses or permits required for service dogs.The American Disabilities Act (ADA) defines a service animal as any guide dog, signal dog, or other dog trained to provide assistance to an individual with a disability. The ADA does not require state or local certification for service dogs. Business owners must abide by the requirements of the ADA with respect to service dogs and allow access to their establishments or facilities regardless of whether the dog is wearing a service tag or not.Businesses open to the public, including restaurants, may NOT demand any proof of disability or service animal certification.
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November 2023 by Keyani Rose
Nasty customer service. If you hate your job so much get a new one ?
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November 2023 by donald pridgen
I brought some and is outliner clippers for them and they took me to the back to open it up and cut it on to make sure it works. When they turned it on it definitely turned on I said ok, they told me it was no refunds or exchanges on their products. When I got home and went to use them they cut on for like 10sec and then cut off and never came back on now I’m stuck with brand new clippers that don’t work. I’m will try to send it to the manufacturer hopefully they could do something but I suggest people not to buy anything from a store that has a no refund or exchange policy because you may get screwed like I did!!!
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November 2023 by Jay Cee
They sold me a 1/4 empty used product with the seal broken off and they don’t accept returns so I’m out $10. I make $20/hr which means I worked an entire 30 minutes for nothing.
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September 2023 by Recorriendo New York (By Ramgos Publicidad)
What bad service I bought something and I didn't take it out of the box or put it on and they didn't change itQue mal servicio Compre algo y no salí de la caja ni me lo puse y no lo cambiaron
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September 2023 by Dorissa White
I really love this beauty supply store, the manager is so kind to me every time I walk in. I also love their point system. With enough purchases you get money off. A great neighborhood store ❤️
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September 2023 by shan unprocessedinfo
I love Hello Beaury. They've been "my" store for years. The staff is terrific! Thr knowledgeable lady in the wig section is the best! She helped us find exactly what we needed. So helpful, kind, and patient. I give the biggest thanks because I am great full for the nice experience after a long day. When we checked out, the was a small giccup, yet the cashier was also patient and helpful to make sure we received everything all right. So polite and kind . Thanks so much and keep up the great work!
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September 2023 by Lucy Medina
The store manager is rude !!! I accidentally dropped an ampoule and I notified the cashier when I was ready to cash out the manager gave me attitude about the ampoule which I was going to pay for and did !Customer service goes a long way …. Safe to say I will not shop here again just because of her.
