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February 2024 by Jay A.
Very accommodating and professional services The staff was very knowledgeable and patient and provided the best service possible Although it was busy they were able to answer my questions and accomplish my new phone purchases (for my wife and I )
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January 2024 by Glenn KUNZ
Always has a staff member ready to assist when I arrive
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January 2024 by mahmoud abdeslam
It’s not helpful and when I called on the hang up the phone on me
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January 2024 by Susanna Randolph
While my information was being transferred from my lf phone to my new phone, my papal was hacked and PayPal said it was from my phone in the T mobile store. The store gave me the run around for several days on the phone and was not helpful kept saying the couldn’t check what happened t m lf phone or what happened because it would compromise security for them to check the records. Dumbest thing have ever heard. Don’t go here if don’t want someone to steal our info and have to get all new cards
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January 2024 by Josie Schlosser
Had the pleasure of dealing with Brayan while upgrading my mom's phone. He was extremely helpful and professional. He made the process seamless and provided excellent customer service. We appreciated all his help. Would recommend this location for future services.
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January 2024 by Julia Tello
Brayan was very helpful and patient setting up my account. Good customer service!
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December 2023 by John Yiapas
I have a business account with 5 linesOne of the devices had problem witg the sim card (no internet no services) but Brayan the guy working there solve the problem right away.Kind helpful and set up my account with auto payment and few upgrades.Great experience because of him.Thank you
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November 2023 by Elena D
Run, don't walk, away from this store. They engage in deceptive practices and not only withhold pertinent information but actively lie which ends up costing you $$$. What they market as "free" has lots of strings attached and you end up not finding out till after the fact. The manager is of no use either as not only was he rude but he simply shrugged his shoulders when told that his employee unabashedly misrepresented the terms of the agreement.
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November 2023 by Renato G
.. Easy to stop by there by N train at 36 Ave ? No stress for those having a car looking for parking ? .. And very nice customer service as well ?..
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September 2023 by Khalid
Mr christoph,,the greatest customer service I've ever experienced. with him he got me the best deal possible ? great advice giver im thankful to have gotten his help.
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July 2023 by Revital Zilonka
Good customer service. Fair prices.
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May 2023 by Burn Er
Poorly stocked, neither of the two phone I was looking for in stock. Wouldn't tell me when or if they would get more in, just told me to try another store.
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April 2023 by T M
One star is myself being generous! This is my many attempts to give this store a chance of giving them my business. Walked in with excitement hoping to get new phone and another line. There were 4 employees/staff just standing around the middle counter, doing nothing. One of them greeted and decided NOT interested in helping me and asked one of the female employees if she could and would help me. This employee literally said “No, I can’t” while shaking her head. Really?! It wasn’t as if she had a customer or helping anyone. Woah!! I was speechless how a person can be so rude and unprofessional, especially if your job description is to assist/help.To the owner of this business or manager or whoever is responsible, please just close your shop or train qualified individuals. I can also mention names, if you’d like! Absolutely disgusted of their lack of manners.
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January 2023 by Aziza Chamseddine
I came to the store because I had problems with spectrum. Beatriz Martinez helped me to change my account with T-Mobile. She was very informative and explained everything. I will recommend her to everyone.
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December 2022 by Jackie F
Everyone here is always very friendly. They let you know when they have a special and are very helpful. Never have any issues with customer service. Sometimes they are busy, but if you are patient, they will help you as quickly as they can. ??
