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January 2024 by Y B
The staff are extremely friendly and efficient. The quality of their work is impeccable!
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December 2022 by EDDIE VAZ
They provide great shadow boxes for MOS who are leaving their respective departments. Prices are reasonable as well.
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April 2022 by Rich R
I have never written a bad review on any merchant or anyone for that matter, if I didn’t care for them I would just never use them again. Well there’s always a first time but this place definitely deserves a bad review.I called United Insignia because I needed to replace a lost shield. Sales person told me to email them the information. Several days later I received a phone call from the owner telling me that he will not do any business with SPCA’s or Child Protective Services because their all no good. What kind of person says something like that and how disrespectful, rude and insulting can one be? Would not recommend doing business with them.
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April 2022 by Richard R.
I called United Insignia because I needed to replace a lost shield. Sales person told me to email them the information. Several days later I received a phone call from the owner telling me that he will not do any business with SPCA's or Child Protective Services because their all no good. What kind of person says something like that and how disrespectful, rude and insulting can one be? Would not recommend doing business with them.
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March 2022 by Ashley V.
I order a shadow box and Fran was so helpful and made the process much easier. The shadow box came a lot quicker than expected and it was beautiful! Highly recommend!
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November 2021 by Luis Marquez
They answered immediately & was so helpful.
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September 2021 by Billy M.
I have used United Insignia to create ORIGINAL SHIELDs for my organization in the past (20 years). I contacted them today in order to make a different style shield, sent over the requested IDs etc and was told they can ONLY make a duplicate badge. I tried explaining to the woman (Lauren) who answered the phone that I don't need a duplicate, but rather an ORIGINAL (new position in the organization) and it was like talking to a wall. She couldn't seem to understand that I needed a new style shield. She refused to let me speak to her manager or the owner. No more business from me, nor will I recommend them ever again.
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August 2021 by Emanuel Mak
Purchased this for my wife as a birthday present. Gave it to her on July 4th. She wore it for a week and it looks faded or tarnished… right now united insignia is closed for vacation till the 19th. Lets see what they say.Update: they called me back and made me a new charm... Hopefully it lasts more than a week this time. But customer service is aces
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December 2020 by San Rray
Prompt and great quality work
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October 2020 by Erin Grisafi
Wonderful people who do a great job on all of your retirement gifts, no need to go anywhere else! Definitely recommend.
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February 2020 by Carlos Rivera
They do excellent work, been around for years.
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December 2019 by Douglas Edwards
I ordered a 21in statue of the Policeman and child. I told John and his team that I live in Tennessee now. Even though they normally do not ship packages he did it for me and I am so glad and thankful he did. I received my package yesterday and it was pact really really good. My experience with John and his team was nothing short a fantastic. Once again I just want to thank you John and your team for the outstanding customer service that I received.
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October 2019 by Ms. Saigon
I’m giving two stars because I placed many orders with them and the two ladies working there are awesome help! The prices of the orders were fair. My experience with them were great until I received a missed call today. Less than a minute later I called back and the man who answered the phone was so rude and unprofessional. I said someone had called me and he said there’s a lot of people calling and messages were left. He repeatedly said the same thing and I checked my voicemail before I called them and did not receive the voicemail messages. I only received the voicemail 17 minutes later. Point is how is anyone answering a phone call being so ignorant. I’m sure the lady did leave a voicemail but the message did not get thru right away. He was talking to me like I’m lying and he is so close minded.
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September 2019 by Robert Ungaro
Have been using United Insignia for almost 40 years. Best place for plaques and law enforcement related items.
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May 2019 by Louis R.
United Insignia never ceases to disappoint me. Yes - they are essentially the only game in town; well - not exactly - But, nevertheless - They consistently churn out the highest quality and finest crafted items. Owner/Operator "John" is a great guy who is always willing to go the extra mile for customers. New Astoria location is significantly more convenient. Not to worry, you can find Parking. ;-) I've been a Customer of United Insignia for quite some time. They truly do fine work and are extremely "Customer Friendly". Staff are very pleasant, respectful and helpful.
