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March 2024 by Mayda Medrano
Doors are closed before their closing time at 5pm.
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January 2024 by NYC Ambassador
Excellent service I went to make appointment for my daughter new passport than I realized this place doesn't have the passport service. But the staff was able to help me make an appointment in another office that offers the service. Amazing courtesy from the staff whom I am very thankful for her help and I really appreciate her so much.
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January 2024 by Rianna Young
This post office is crawling with thieves. I have had multiple packages STOLEN from the Steinway USPS. Do not use this post office!
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December 2023 by Avi Harridass
The attitude of the workers and the management is terrible need to work on talking to the customers more politely because if they don't they will be out of a job soon
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December 2023 by Leslie Baker
Try hard to sell labels and envelopes and tracking. Expensive sometimes to return goods undesirable from online.
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October 2023 by Matt R
Helpful staff and working pens attached to the chains. Great experience overall on the few times I’ve visited
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September 2023 by Cillian Walsh
The rudest lady I have ever encountered. No manners at all. Next time I’ll go to fed ex
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August 2023 by Joseph Valentina
Got in and out of there quickly got everything done I wanted to and friendly service
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August 2023 by Christine Gina
One star because it's there within walking distance 3 blocks away. Per week apps 2 wrong deliveries. Two checks lost thru the inside mail drop. Was told don't bother don't waste my time complaining. Other got physical with hand gestures chopping air in front of my face. Terrible service. Over many years. . What to do.
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July 2023 by Tashi Norbu
Lady who work at counter, Esther, her customer service was excellent. She is very helpful and humble. This is my second time here.
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June 2023 by Wan Fong
My first experience at USPS in NYC.. needless to say I was very clueless and didn't really know what options were available for international shipping. But the staff were very patient and helped me out. Shout-out to Esther behind the counter, who was friendly to everyone and patient with me!
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May 2023 by VB C
I dropped off my package in the USPS store, but still only shows "USPS Awaits Item" (2 weeks later). Not a single scan has been done yet. Definitely lost or stolen.
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May 2023 by Rubaiyat Rashid
If I could give a 0, I would. The people that work there are not helpful at all.
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March 2023 by John A
This place needs a machine that prints stamps so you don’t have to wait in a long line with one staff member on duty during lunchtime ….
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March 2023 by iqbal ansary
All kinds of postal service are available and reliable.
