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July 2023 by M BB2
The Male Clerk was courteous, patient and kind .
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March 2023 by Maricela Del Castillo
The service is horrible, the 2 women who work there are very rude, the Dominican lady, they should remove her, she is completely rude and inept.
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January 2022 by Saby J C.
Payomatic has been mistreating customers for a very long time. On a day when my family was broken and concerned about a family member fighting for his life. We entered the payomatic between 120th & 121st on 2nd Avenue. I specifically asked for a four-ride metrocard. I did not notice that the person sold me a two ride metrocard that left us stranded somewhere near St. Barnabas. I am mobility impaired, and I got home hours later from waiting for transportation. When. I approached the person; she stated that it was what I asked. She did not count on me having a witness. I am sure the cameras will show me putting up four fingers and telling her four-ride metrocard. I reached out to corporate, and the same response I will get here has been the same response from corporate. Payomatic is irresponsible, unresponsive, and abuse customers while charging them. I hope they go out of business because they have been doing this too long.
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November 2021 by Justin H.
Worst place to deal w they rob n hold mo ey even tho you show I'd everywhere for 3 years straight. Fuk outa here
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October 2020 by Marek Krawczyk
Money service with no money to pay out.. it’s ridiculous? What’s the point of your business then?
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April 2020 by Dionis S.
This is unbelievable how rude and nasty employees at 2351 2nd avenue and 94 w 14st are. They have not professional ethics, good manners. they need more training in customer service. I called 14 st. to find out about a western union transaction, and the person who answered the phone was very unprofessional and rude.. I asked for the manager and she was even worse. I don't understand why if you don't like to deal with public, you deal with them.And 2351 those 2 ladies were the big winners..OMG......they are @#$*&../. every one in the line was complaining about their bad attitude. It looks like they all get trained to be NASTY with customers. I think been very nasty, rude and unprofessional has to be part of your background in order to get hired by them. If you have any business to do go somewhere else. I am giving 1 star because they don't have less than that. No apology needed! I won't comeback!!!
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November 2019 by Fabienne P.
Pay o-matic is charging $3 for money orders purchased with a debit card in 2019. This is predatory tactics in neighborhoods where people have low income for using a rather common way to pay for services. Debit card is the norm in this day and age, people shouldn't have to pay this astronomical fee to use one to make purchases in any establishments. I'm only giving one star because you are forced to do so in order to leave a review. Otherwise, I would have left negative (-) 1000 stars
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November 2019 by Blue Dream
The lady at the front is very racist ...... my first time writing any review, well I guess she’s worth it. Racist and very rude....
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August 2019 by حرب الحربي
Thank you Western Union you the best you help The customer all the time❤️
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May 2019 by Bernie O.
Avoid this place like a plague. Rude, nasty cashiers. If you want to put up with that, then go ahead.
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March 2019 by sarah cruz
Bengali or Indian lady that works there should be fired, she does not have any customer service skills, is very rude and a racist. Always gives me an issue when I go make a transaction even thought I am a regular customer, I have never had any issues in any other Western Union. She should not be working with people period.
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February 2019 by Sophia Grantham
I don't know who wrote the review about the two Spanish ladies being retarded? I dealt with a very kind woman she just did not realize that Western Union have gone paperless so I had to fill out the form nonetheless , Otherwise transaction was smooth fast easy and the only thing with holding the fifth star is the company not keeping up with current Western Union policy. I'd really give it a 4 1/2
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October 2018 by Dakota A.
I thought it was just a normal average check cashing place, but then this one cashier named Angela (the girl with the crooked teeth) proved me wrong when she brought out her ghetto a** hood side when she thought i was not in my place in line or some bull crap hahaha her ratchet affrimitive actions actually quite endearing and made it a surprisingly funny experience.
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September 2018 by King al Yemen
Thank you Western Union you the best you help The customer all the timeâ¤ï¸
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August 2018 by Linda R.
The cashiers are nice except...there is a crazy old lady but I avoid her at all times. She gets too personal. She asked me once why I have many kids at my age.. like wtf??!! But I was too nice to tell her off so I ignored it. Manager was always professional so no complaints there. Coin machine always breaks down. Atm available here. If it weren't for that old lady, I would have given it 5 stars.
