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May 2024 by J “Pico” P
Solid furniture! Good prices! Puck raymours and ashley!!!
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April 2024 by Ivette en el Mundo del Cuponeo Molina
Very friendly
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January 2024 by Bonnie Norton
Always find something ??
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January 2024 by John G.
Sucked
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December 2023 by Stevie Hockey
Just wanted to see what was on sale
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October 2023 by steven phillips Sr.
I love the wide array of items that you have to choose from in the store. Even with prices of everything today being Sky High I find their prices Fair... and their staff friendly.
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July 2023 by Lindsay Stevens
Horrible staff!!
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July 2023 by Randy Sheets
Big Lots
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July 2023 by Jay W
Decent selection
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June 2023 by Michael Oconnor
We shop here every few months ore so. Never really have an issue with Big Lots itself. We had an order for an adjustable bed frame that had a 10-week lead time. Not a problem. However, when we received the email to come to the store to pick it up on the 28th of May, the frame was not there. The associate asked if we received a call to pick it up, I said no and showed him them the email telling me to pick it up on the 28th and the day was the 1st of June. The associate stated that's why they tell people when they have something ordered to not come to the store unless you get a phone call. Then proceeded to tell me it was re ordered on the 20th of May and that it was discontinued and we would not be getting it. I asked why they didn't call and tell us when they reordered it that it wasn't coming. No comment other than they kinds of things glitch in the system. So it came time to refund the money and couldn't not put the money back to the Big lots card that was used without the card. They had to give me cash and then didn't even bring the right amount to refund me so I had to wait even longer for them to get to correct amount of money cause the associate tried to do a change order for the register at the same time and couldn't get the register to open and had to reset it. No on sorry came out of the person's mouth for the order. Just a sorry for trying to to a change order for my register before taking care of the customer, and that was kind of a smug one too. I was not rude or loud. I didn't even act annoyed. I was just blown away by the lack of care and consideration for the order and what happened and the lack of care and consideration for the refund. Now what if I wasn't me and all I did was go in there with my name and asked for a refund in cash. They never asked for an order number or receipt. Just a name. I showed the email to prove I was told to pick it up. They didn't even really want to see that. Just crazy. The is the Auburn location on 5 and 20 NY. I wouldn't recommend this store. No care seemed to be given. O well. Moving on.
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May 2023 by Norman Reynolds
Friendly people and great service, only place we can find the 8 by 10 canopy to fit our patio.
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January 2023 by Melissa Clarke
Found what I needed and the prices were great! Love this store.
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November 2022 by Ashley Vanfleet
Great service. Bathrooms ehh
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October 2022 by Nicole Paul
Good place 5o shop. Has great sales. Furniture isn't bad and toys are good.
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October 2022 by TheBradhanna
Almost all your needs. Excellent deals and easy to get furniture
