-
October 2023 by Rose Thorne
The manager here Klaas is extremely arrogant, creepy and rude. I called to order a pizza one night (about 8:30) Which is well before closing & he told me “no we don’t make pizza this late” Why have a call in pizza option if the manager is even too lazy to make a simple pizza? This wasn’t my only negative reaction with him, there are many times I come in and he’s heavy breathing, food all over his face and it’s disgusting. Hire new staff. If the manager here represents the fastrac brand, I no longer want to come here anymore.
-
September 2023 by Ramave76
Labor Day and one of the worst things to do is walk in a department store to shop, as you maneuver through the aisles and people who occupy the spaces in between. Instead, I decided to stop at Fast Trac and get, at least, the milk and hit up McDonald's for a meal. As I entered, I saw the array of pizza displayed and thought, why not just kill two birds with one stone and order a pie? When asked about how much was the pie, the cook interjected "15 min!" in which I said "okay, I could wait".I've worked in the food and retail industry so I am fully aware of the stress. The air in the room could be cut with a knife. My order was not even made until after 30 min of me waiting. The woman who took my order was getting more irritated that her co-worker refused to handle my order. I will take responsibility for not calling the order in, however the cook should not have interrupted the conversation with saying 15 minutes.Well, the woman who took my order took charge, prepared my pizza, and cooked it. The cook (African American Decent) whose name I didn't catch just glared at her co-worker and did not acknowledge me. While handing the pizza to me, the woman who took my order apologized constantly saying her co-worker was doing too many orders at once. She didn't need to apologize for that cook.To the woman who took my order. Thank you so much. You know how to treat a customer. You had grace. I appreciate that.To the cook. You may be a hard worker, but for the wrong reasons. You never treat a customer with disdain. Obviously you are not made to work in the front of the house.Sincerely,RamonAuburn, NY
-
June 2023 by Sean Owens
Convenience Store is closed during regular hours with as sign on door saying sorry but will reopen in an hour. This has happened 3 times now. Always betwen 730 and 9. Store is open til 10pm. What if someone needs to buy gas and only has cash. Should never be closed at employees discretion during regular store hours. If they need to take a break they shouldschedule breaks when there is more than 1 person working. Who knows, maybe it's an inconvenience store and I'm just trippin!
-
June 2023 by Randolph Barrow
Very rude staff. I saw a business woman in a tunic and flats there. She was stared down by two employees and she eventually went into the restroom. They literally waited at the restroom door until she came out to tell her that they had a no shirt, no shoes, no service policy-- but she was in a dress and flats! They didn't even apologize and made a snide comment on her way out. So unprofessional. Not stopping in there again...and neither will any of my coworkers. Terrible. Your employees are the face of your business-- and it has egg on it right now.
-
April 2023 by Xavier Johnson
Food is amazing coffee and slushy are great employees are very nice except for one but I won't name them anyways I get greater on my way in and our.
-
March 2023 by Courtney Lynn
best pizza in town very helpful sweet and kind employees you always get a hello walking in the door and as soon as you get to the counter you get another hello and how are you today store is always clean neat and well stocked
-
March 2023 by john armstrong
Denied me access to the restroom when It was an emergency. I'm colon disease Survivor, I have ostomy and catheter scarring. They couldn't imagine what I'm going through
-
February 2023 by Chris K.
Pizza is very good for "gas station" pizza. Service is good. Always greeted with hello when entering-tho obviously a rule. Gas prices competitive. Coffee station should be wiped down more frequently.
-
October 2022 by The GameMaster
Terrible place of work. Time card is always off by multiple minutes. We had em fix it once and they still allowed it to go past 5 mins. Was fired for calling in late saying “it was too frequent” I was the one they heavily relied on for taking over others shifts if needed. Dealt with lots of schedule changes last minute or not within 2 days notice. I get it things happen. Is it my fault when something happens? Nope! Have fun terra! You’ll be hearing from the triple b! :3 (Better Business Bureau for those who don’t know)
-
July 2022 by Keyton Burleson
The shadiest place of work i’ve ever seen, they won’t pay you on time, they constantly leave the store with no managers present, and they won’t give you a managers phone number if they aren’t present because “they don’t want to deal with work related issues”. when asked where my check was i was given 3 different answers and awful attitude from the employees. i was told it wasn’t written, it’s been mailed, and to come back in a few days when there is a manager present. one of the workers also stated that they’ll spit in your food if you cause any type of conflict in the store, because “he isn’t a manager and doesn’t need to be professional as a teenager.”
-
April 2022 by Trish LaVere
I Ordered a single pizza through doordash, I placed placed order around 8:30pm. My order was approved and money was taken then the store closed for the night at 10pm without ever sending my food or any notice. Doordash app was saying it was on the way and the dasher was picking up the food and everything even though the STORE CLOSED after accepting my order! I work an overnight shift in Healthcare and this was supposed to be my dinner after waiting over 2hrs for no reason its too late to get almost anything else, so I get to work all night without dinner. Not happy.
-
September 2021 by Ruth R.
I stopped to buy a pizza and have been very happy in the past. I ordered my pizza then I looked at the gentlemen that was going to make it. He started to put his gloves on and I noticed how dirty his nails were immediately made up an excuse and cancelled the order. I am a person that excepts the restaurants to be clean as well as their employees. I have been extremely happy with the service at Fastrac but that employee's dirty nails turned me off and I have not been back.
-
August 2021 by Marshall G.
Just needed fuel, water and yogurt. This fit all the needs. Nice clean wide store. Biggest surprise is they serve a breakfast Pizza that includes Bacon. I ve had pizza for breakfast but I never considered a full On breakfast pizza to order. By the slice or a whole Pie. Good place for fuel, they have Ethanol free if you need it.
-
April 2021 by Michael Brown
This location was really clean, very well organized and well stocked. Great selection and variety of snacks and beverages and great selection of beer as well. They have fresh pizza on site, and you can get a large pizza with unlimited toppings for 10 bucks. And the pizza is really good for a gas station. They also have burgers and deli sandwiches available as well for a lunch or dinner option. Took away the one star because of the location of the store, it can be difficult getting in and out of the the stores lot
-
March 2021 by Jennifer
Always friendly staff. Good prices on 6pk soda 2/5 and other things.
