-
November 2023 by Usman Maher
Dishonest people, don’t ever finance your vehicle or anything from them, rip off!!!
-
October 2023 by Matthew Latinski
Also have an issue with Josie. Does not return calls or update her voicemail. Please don't tell me the usual " we're sorry about your experience. Please call....." How about instead you return my calls? That's doing something about it
-
October 2023 by morgen lyons
Customer service is horrible. Very rude especially Josie Apparently she talks to everybody rude and she’s ok with that and then refused to put on the manager on the phone after asking for one. They need to be a little bit more compassionate, because they don’t understand what people are going through. Will not be recommending this bank. And if you speak another language, other than English, your best bet is to find another bank who will help.
-
June 2023 by Tonette Tearney
Very nice customer service ?
-
December 2021 by Holly Smith
It's impossible to make a car payment. When I call I get a half answer and hurried off the phone and my issue is not resolved, even after numerous phone calls. Do not bank with them.
-
November 2021 by Laurel Kachnycz
I use the Auburn, NY Five Star office to do our banking. I always have a great experience there. The ladies are always accommodating and friendly, very helpful!!
-
July 2021 by Holly McMahon
It's impossible to make a car payment. When I call I get a half answer and hurried off the phone and my issue is not resolved, even after numerous phone calls. Do not bank with them.
