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January 2024 by Allison Radcliffe
I have been leasing cars for almost 20 years with fox. Very happy with my latest lease of the Grand Cherokee 4Xe Hybrid. Absolutely gorgeous car! Ryan, Jason and Todd are all wonderful to work with and would highly recommend Fox for leasing opportunities and a great customer experience!
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January 2024 by Steve Agati
Couldn’t have been a better experience. This dealership went above and beyond. Their salesman Tim was extremely knowledgeable and helpful throughout the entire sale. The sales manager, Todd was polite and understood my finances, assisting me in finding a vehicle and payment that fit me best.
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November 2023 by Jeffrey Miller
Very professional and customer-focused sales and support staff! The Jeep was in perfect condition (believe me, I checked it out thoroughly) when I picked it up, the purchase agreement was accurate and clear, and the whole process was on time without delay. I appreciate the entire team's attention to detail to preparing the jeep for receipt, the clarity on the finances, and the fact that there was not a high-pressure sales pitch for additional or extended packages and services.
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November 2023 by Kristin Lee Sotak
Great experience. Everyone is friendly and helpful. I was happy with the price, rates and deal I got for my Jeep. Fred Gibson was my salesperson and he was knowledgeable, helpful, and friendly. Highly recommended!
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November 2023 by Kim Bennett
I really appreciate that they help me with the transition from my lease to buying it. But I have never bought or lease a vehicle at 9 % interest, and I still can't believe that they wouldn't.takeoff the price of the vehicle knowing it had prior Damage to the ceiling and to the Jack. Also, the tires should been replaced. Thank you for your time.Kim Bennett
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November 2023 by Kelsey Vanderwal
Absolutely appalled by this dealership. I am a first time buyer and chose a 2018 Jeep Renegade with 29k miles. Granted I understand there are possible cons to buying a used vehicle, the situation I had to go through should have never happened. Two weeks into having the vehicle the transmission went, check engine light flashing and all. I was completely dismissed by the service department and ended up getting it repaired at another Jeep dealership. Will never go back to these people.
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October 2023 by Roberta Terrell
Fox CDJR is definitely a place I would return to, if I was to purchase another vehicle. This is our third vehicle purchase from them. They are friendly and helpful. They are not pushy at all. Everyone we deal with there has been awesome. The place is clean and comfortable. They have a nice selection of vehicles to choose from. I would definitely recommend them to anyone who asked.
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October 2023 by JoAnn Gorman
I was extremely impressed with Fox Chrysler Dodge Jeep Ram the minute I entered their building. I had an appointment for a NY State Inspection (just moved from Florida) and while I was waiting, I ended up buying a new 4x4 SUV (since mine was a 4x2 Florida SUV). The team was amazing! I felt very comfortable with everyone there. It was an awesome experience. I highly recommend them for all future sales and service.
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October 2023 by Shevonne Steiner
The staff at Fox Chevy Auburn are personable, friendly and fun to work with. They offered the best quality vehicle for the best price. They also offered us the highest price on our trade in. Thanks to Tyler W. For calling us back to make the deal possible. Our experience was great and we highly recommend purchasing a vehicle from them.
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October 2023 by Kimberly Schmidt
My salesman was named Tyler and he was amazing! He made the process light and easy.. he was determined to find the right vehicle that fit me and my lifestyle. He really took the time to meet all of my needs and I look forward to working with him and his team at Fox going forward! Thanks Tyler
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September 2023 by Debra R.
The salesman from the start was reassuring that my daughter did not need a co-signer for her new lease since she has been with them for 6 yearsShe placed a downpayment to hold the vehicle she test drove and fell in love withAgain the salesman was very positive and reassuring it was all ready to go and complete the said paperwork after 1 week of dealing with this dealership. My daughter returned again at end of the week with the mindset she would be driving home her brand new leased jeepAs she sat down with the said salesmen he redirected her to the finance office. After or more days after all info was given to this dealership Suddenly she was told " oh I'm sorry you will need a co-signer " because she lacked by 25 points the recommend credit score that Chrysler financial accepted! After she has leased two prior jeeps with the salesman said that speaks for itself but to turn around and reject her. Misleading dishonest and extremely irresponsible to have strung her along for days telling her the jeep is ready to take home!I'm going to leave this review on every website possible
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August 2023 by Rob Castor
Fred, our salesman, was professional and courteous through the whole process. He made the van buying experience easy. Management was helpful and explained their side of the negotiation. The website was clear and had a great pricing tool.
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August 2023 by Lori Pisciotti
I usually dread car shopping, but Ryan and Todd (along with my husband and cousin) made my experience so easy! Found the car I was looking for, test drove it and the process from start to finish was a breeze without any hassles! I highly recommend reaching out to Ryan or Todd for any car shopping you might do in the future! Thank you!
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August 2023 by heiam abdelfatah
My husband and I just leased a Jeep grand Cherokee and Tyler was a salesman and he was by far the best salesman I ever dealt with. He went above and beyond with us and made us feel extremely happy with our new vehicle I truly thankful to him and appreciate all his help with us! Great dealership and amazing people!
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August 2023 by Kim A.
I recently purchased a 2017 Jeep cherokee trailhawk from Fox Chrysler Dodge Jeep in Auburn N.Y and I can tell you it has been the worst experience. I have had the car less than 3 months and already had it in the shop 3 times. I was lied to and felt manuplited into my purchase. They took advantage of my nervousness when buying a used car and my original concerns making them seem like small issues. They now have sent me to voice-mail, do not reply to calls or text. I would not recommend buying a car from this place , horrible service.