-
September 2023 by William M.
Avoid LeBrun service at all costs. They throw expensive parts at problems instead of understanding what the issues are. My truck needed to be towed back to LeBrun twice for the same engine code because their repairs failed within 10 miles. They also did Nissan recall work on the front impact sensor that apparently destroyed my air bag control module, all interior lighting, the climate control module, and cargo lights. After two months in their shop, I towed the truck away because the failed airbag system made driving the truck unsafe. I complained to the service manager, the owner, and Nissan Consumer Affairs that the truck was more broken when it left LeBun than when it arrived. Plus, there was so little gas left in the tank that I was not sure I could reach a filling station. Consumer Affairs appeared to take this seriously, but LeBrun ownership and its service manage couldn't care less. Stay away from LeBrun service, especially if your problems require any advanced diagnosis.
-
September 2023 by Francis Cook
Our salesman was very helpful at every stage of the process. James Lee was very knowledgeable and we could not be more happy with our purchase.
-
September 2023 by Veruona Greene
As always I’m blessed to have such a wonderful group of people to work with.Buying my 4th Nissan puts me at a level of ease even with all the changes we all are dealing with fuel I felt confident with my new Rogue being up to par with the fuel and modern comfort as a true Nissan fan I get to drive a 2023? thank you Phil
-
September 2023 by Jessica Sheppard
This is my 3rd lease, 4th vehicle total I’ve gotten from LeBrun and as always, top notch service at. I knew what I wanted in my recent lease and our salesman and the finance manager had no problem making sure that happened. I was not pressured in to getting a different mileage other than what I wanted or getting into another car for my lease; that was appreciated.
-
August 2023 by Jim Mann
The problem was the driver's door wouldn't respond to the key fob, and therefore would not lock. The diagnosis and problem were apparently very easy to locate and fix (less than a half hour). It locked with no issue after the mechanic fixed it.
-
August 2023 by Edvaldo Meliscki
My frustration was that my Nissan should have a recall and it was never mentioned while I was doing service.I was expecting Nissan was going to verify this action was due and perform it.
-
July 2023 by christy13160
I went in for an oil change and rear brake job. The team did an inspection while I was waiting and discovered I needed a new "in-dash filter" and that my battery did not have enough "hard cranking amps". They were able to fix these two issues by providing me with a new filter and a new battery. I never would have known that these things needed attention if they hadn't checked. Thank you
-
June 2023 by Megan Bentley
I went to Lebrun for a recall on my 2013 Nissan Altima two winters ago. I had exceptional service from the Service Department that made me only want to go there. This past May I decided it was time to get a bigger vehicle. I stopped on a whim to look at vehicles before they opened. I called and spoke to Phil who was helpful and pointed me in the right direction on what vehicles to test drive. Phil set me up with Jeremy who was amazing! I didn’t feel pressured into purchasing anything and he gave me lots of information. I was going to settle with something smaller than the Pathfinder I really loved and Jeremy had me speak with Alex from financing. Alex helped me to be able to get the Pathfinder and do a financing plan that would work for me. Before I picked up my vehicle they had their Service techs look over everything. I received a prompt call on things they wanted to do to ensure I drove away with a used vehicle that was in brand new condition. I cannot thank the entire team at Lebrun Nissan for helping me get a beautiful, safe and reliable vehicle with lots of space! Lebrun has acquired a lifetime customer because you cannot find better service than what I have received from them!
-
June 2023 by Amy Coyne
Staff was friendly, knowledgeable and always available for questions. Sky Graham was wonderful to work with and made our experience buying a vehicle a great one.
-
June 2023 by Louise Mosher
Traveled 750 miles from home and my car needed service. Le Brun took very good care of me and my car.
-
May 2023 by Shannon Stephenson
UPDATE THEY WERE WONDERFUL. After hearing about my experience and responding to my review and email the service manager reached right out to me. He had me bring the next day and discovered what the engine noise was which really wasn't an engine noise they were able to diagnostic is the alternator and or the AC compressor and helped me with another issue that had come up.They diagnosed all the issues with no charge. Was very friendly brought me and showed me what was going on gave me a detailed list of what needed to be done with importance. Overall I'm very very pleased with their response.I brought it in for an oil change last wendsday may 10th and sense then the engine has had a knocking and ticking noise that it did not have before.
-
April 2023 by Kim Thompson
They found the problem with my car in one visit after multiple visits to other mechanics. They got me an appointment very quickly to get it fixed. They were very professional and they listened to me.
-
March 2023 by Renee Ward
Just wanted to say thank you to the service department. Tim, Rich and the rest of the crew. Every time I have a question or a issue they are absolutely wonderful to me and getting the problem solved. It is so nice to have people who truly care about what they are doing. My overall experience with LeBrun Nissan is definitely a good one. Thanks to all.
-
February 2023 by Tricie Bennett
Just bought a new 2023 Frontier from LeBrun Nissan. It was by far the best experience I have ever had buying and delivery of a new vehicle. The truck was immaculate and the whole sales team was great! Many thanks to Sky and Phil!!
-
February 2023 by Jon Kelley
All of Lebrun's operations are top-notch. They earned me as a customer years ago when I was searching for service due to a different dealership providing a sub-par experience. They stood to gain nothing from me other than warranty work and they treated me like gold!
