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October 2023 by Susan Cote
Sam's Shoe Services is the best! They replaced the heel on a pair of boots I had brought with me to wear on our Fall trip to Skaneateles. I noticed the heel had fallen off as I was packing to leave town. I read their highly rated Google reviews, so stopped by with the boots when we arrived in NY. They did not disappoint. They had my boots repaired in about 24 hours. What great service and a family business to boot! : ) We even got to meet the "original" Sam who started the business 74 years ago as he & his wife were in the store when we picked up the boots.Thanks so much for expediting the order so I could wear my boots on our trip.
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June 2023 by Lorrie Butcher
My husband needed special fit shoes for an orthotic ankle brace.... They knew exactly what he needed, made sure it was comfortable , measured and selected for his foot issues.
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June 2023 by Linda Noga (hippieheart)
Picked up boots that Sam repaired; the workmanship is outstanding!
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March 2023 by Brenda
I searched 3 counties to find a shoe repair shop that would add an elastic stretch band for easier donning of these great boots. This was the guy! Look at the fabulous work he completed. 1 week turnaround and very fair prices. Totally worth the drive from Canandaigua! ??
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March 2023 by Arthur Price
Great service. Repaired 2 shoes ?, great job sammy is very nice, great for buying new shoes, great selection
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February 2023 by Summer Dombrowski
WIZARD OF LEATHER!Sam did a fantastic job adding a zipper to a leather tote bag. You would never know it wasn't original to the bag. Attention to detail was spot on. It was done sooner than promised which was great because it was a gift to my bestie, which she loved! Well done sir, well done. ?
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December 2022 by Beckie Hidy
Love this company. Fixed a zipper for $15
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December 2022 by David Fanale
I was in a jam and I needed some new full soles to on pair of Allen Edmonds. Sam took the time to listen to my concern, and expedited the repairs! Even with mail-order repairs, Sam's Shoe Services was at the top of their game! Fantastic results and a remarkably fast turnaround! I will always recommend that people "Just go to Sam's!".
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December 2022 by Doug Phelps
They say "support small business"...Walked into the store looking to purchase shoes only to have owner say aloud, business closes at 1 let 's everyone walk in just before? Lol place had several people inside apparently shopping. Sorry to bother you I didn't have a watch on and didn't see your hours. I did see the open sign on in the window. Again I apologize for getting there at that time. I can guarantee it won't happen there again!
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December 2022 by Guy Shannon
Sam is one of the best shoe makers I have dealt with. Very nice dude
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November 2022 by John Miller
Looking for America. It’s right here. Professional. Polite. Perfect.
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July 2022 by A J.
The BEST. Friendly, professional, timely service. I don't look forward to the next time I have to get a pair of shoes resoled, but at least I'll get to take them to Sam's.
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May 2022 by Mary Baker
A good place for shoe concerns, fitting, stretching and comfort
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April 2022 by Gerry Glasso
Purchased a pair of Red Wing Iron Rangers in February 2019 and wore them hard for three years - work, walking the dog, light hiking, and everything in between. These boots didn't see many days off over the course of three years! In recent months, the outsoles started to crack, which allowed water to seep into the footbed. One of the boots had the outsole entirely crack in half in February.I heard good things about Sam's, so I dropped them off on 3/14. The shop is very nice and the staff were very friendly. My understanding is this a family-owned and operated small business and it shows. Cost for a complete resole, recork, footbed work, new laces, etc. was $125, which I thought was more than fair. Picked my boots up today (3/21) and they are flawless. Couldn't be any happier! I'm so glad there are people out there who still take pride in their work.Will probably be in the market for a second pair of boots to try and give these a proper break once in a while, and I plan to give Sam's my business. An easy 5/5. Thank you so much!
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April 2022 by ThreeBoyz ATV Mower Chainsaw LLC
Sam's Shoe Service offers excellent craftsmanship, great phone etiquette, and friendly service. They were able to rebuild my 4 year old orthotics back to new condition. You're a 'fool' to go anywhere else. Thanks for the great experience.
