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August 2023 by A P.
There is not a ZERO stars option... and I am not a complainer, but I do believe what is fair should take place. After taking my car in for a wheel bearing, I was told that I needed brakes done at the same time. And the inspection was due. So, I chose to do it all. However, after I paid for this service, I heard a noise similar to the initial problem (the wheel bearing), but I thought it was the one wheel bearing remaining on the front passenger side. When it took it in to my regular mechanic, I was a noise coming from the rear driver's side. Turns out that the mechanic that was assigned to handle the brake job did not tighten any of the brakes up. The rear passenger caliper was missing a bolt and wore the brake unevenly. Therefore, both of the rear brakes needed to be replaced. And, it turned out that my mechanic advised that I should have had a lot more life on the brakes that I had according to his mileage records. I felt completely taken advantage of my Steve Mueller's company and team, and they did not honor my request to pay for the duplicate work in its entirety.Needless to say, I will not recommend them to anyone who wants to be taken care of without the risk of a larger problem taking place.
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February 2023 by Kristin F.
We bought a car from him on Nov 2023 and in less than 2 weeks engine light came on. After finally getting ahold of someone they said it was a sensor and then when we took it for that it was then the catalytic converter. Took it in for that and then told us there is a knock in the engine. They have had the car over 4 weeks, they don't return phone calls, ignore your calls(screen their calls), don't answer emails. Won't provide a vehicle to use or cover a rental. Have lied about what they are doing and how much longer they are going to take. Worst experience ever and they do not care at all. Zero Stars
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January 2023 by Alexandra T.
Today we found out that we got sold a car with a broken frame. He inspected it so a reputable car mechanic didn't know that it wasn't supposed to pass inspection. When we took it in they told us the frame had been broken well over 2 years. This wasn't the only thing wrong with the car when we bought it. Before buying a car from him bring it to a legit mechanic.
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November 2022 by Deter Always Forward
Bought a lemon in September had to have everything changed when you call Jay says it’s nothing he can do he’s a horrible business man when you call him with an issue he’ll say he has 50 other people with the same problem I can’t even believe he has 50 customers then he’ll go on to tell you to take him to court he’s been there and done that.
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October 2022 by Craven Chasity
I’ve had nothing but great experiences with the employees here. They have kept us up to date on everything and had my car fixed before I even expected it to be done. They will forever have us as customers. Thank you guys so much!
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July 2022 by Steve Mueller
This is Steve Mueller.We do not build the automobiles, we can't see through metal.We generally sell a little older higher mile and a little older vehicle, so sometimes they do brake down, even new vehicles brake down.We are very sorry if they brake down sometimes.We do our best and are honest people.Regards,Steve Mueller Motors
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June 2022 by Stacy Quinn
They do amazing job keep up the good work awesome
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May 2022 by Rebekah Leigh
My niece was sold a lemon. She had her car not even a month before it broke down. My brother in law also got a car from there and his car broke down not even a month later. They swear that, "all of our cars go through extensive checks and diagnostics" but it's not true and if you aren't careful, they'll get y'all too.
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October 2021 by Adekunle Babawande
I was convinced to believe this company is real and fast on payment.
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September 2021 by Dajonne Flowers
Sold me a lemon and refuses to give me down payment back now i have to go thru court because he refuses to fix or give me my money back check engine light came on 2 days after buying and been in the shop more than with me very sad buyers do not go here if dont want problems with your car
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August 2021 by Steven Johnson
Experience wasn't good at all. The mechanic was supposed to change a part on my car, paid almost $600.00 dollars an found out 3 months later the part was never change. I had to pay another $410.00 to get the part change an now it's not running properly. Mechanics charge an take your money without replacing the new part an charge hours for labor when no works was done. That's bad business. Marty was very understanding and fixed the problem and gave us some of our money back. So glad I found an employee that helps an gets to the matters of the situations. Thank you Marty!!
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August 2021 by Kim Smith
I took our in at 9am to be fixed and they never got in until 2pm and it's still not fixed and this was a screw up on their end and I'm paying for it. I wouldn't recommend them at all
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May 2021 by gerard grohol
Got a car Still running good
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March 2021 by brett reeves
The Mueller family are very nice people, they treat you with respect .
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March 2021 by Renee Felice
Thank you so much
