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January 2024 by Mith Maker_69
They should be not selling Internet. They’re a phone company. We pay our Internet from these people all the time and what do we get the slowest Internet from the dollar store come on
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January 2024 by Sheikh Jamil (SJ)
Went in to get info about adding a new line with a new device today. Kareef was the rep we had the pleasure to talk to. It was an absolute pleasure. The whole experience was so pleasant that I didn't wanna go out empty-handed. Ended up buying a new iPhone and added a new line to my plan.
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December 2023 by Michele Bounds
I cannot even begin to tell you how absolutely amazing the help I received from Stephanie. She helped me fixed all the little things on my phone. I couldn't use my home button cuz my phone didn't have one sh showed me how to use the accessibility option Iso I could have a back button. She also helped me with my warranty exchange and is helping my wife find a new phone to better suit her needs. She has been a saint to T-mobile since she has been there.
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March 2023 by Nicole Romulus
Went into the store today to switch over to T-Mobile and was helped by Courtnee and the ASM. They were fantastic. Answered all our questions(more than once), they were extremely patient, knowledgeable and we didn’t feel rushed or pressured into anything. They really made the whole process smooth as possible. They went above and beyond in assuring all our questions were answered and making sure we were confident in our decisions.I had also stopped in earlier in the week before we were ready to switch over and was helped by Lauren. She was great also! Even knowing that I wasn’t doing anything or buying anything that day she still gave me her full attention, was patient, friendly and gave me all the information I needed to come back for whenever I was ready.I’m very glad we have switched over knowing there is a great team we can go to for any help/questions.
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December 2022 by P. Family channel
Phillip is awesome, he took the time to help me leave my other overpriced carrier, and then has been there for me when ever i needed anything else
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October 2022 by Fanny Driscoll
Very patient representative and very knowledgeable.This young man Phil was kind during our 3 visits. We have a lack of no how regarding tech; due to lack of exposure.Quality service!!!
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July 2022 by allison dimatteo
Hannah, Daniel, and Kaylee were amazing at helping select new phone, tranfer data, get trade in and plans set, and just make everything simple. It was a total PLEASURE to have Hannah help us, and I hope she and her team stay here...need more TMobile associates like them!!!
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June 2022 by Laura Glenn
I stopped in recently to purchase a new phone and put it on my plan. Hannah helped me pick out one for a great price and helped me set it up. She knew what she was doing and I feel very confident in her help. The other employee in the store was also very friendly and greeted me as I walked in. The employees are great and I’m content with having t-mobile even more now.
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June 2022 by EMBRACE THE HOSTILITY
The customer service I received here was outstanding while passing through. Hannah was very helpful and went above and beyond to help with my technical problems with my phone!!!! Definitely recommend T-Mobile and Hannah for the outstanding service!!!!!!!
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June 2022 by Anthony passarella
Store was clean and staff was very attentive and helpful. Dan, Kaylee and Hannah were the associates that helped me. They have wonderful personalities and that store is lucky to have them.
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May 2022 by Steven Hyde
T-Mobile has great customer service, Hannah always has a smile on her face and and is always happy to help me and my boy Dan does an immaculate job managing the store
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April 2022 by Chris M
Just switched to T-Mobile, Jordan was great!!! He was very patient with my husband and I, took the time to show us how to use our new phones. Also, helped us to switch all our data. Great job Jordon.
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April 2022 by Pat Moylan
Switched over our mobile service Saturday. Everyone was so helpful, especially Jordan. They got us signed up with their 55+ Magenta Max plan, new Motorola phones and even transferred our numbers so we didn't have to change our numbers.
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April 2022 by Ann Volo
Daniel and Hannah were awesome! (Managers)They went above and beyond and set us up with phones and internet service. We felt really comfortable in the store in the Auburn plaza by Applebee's. They took their time and explained everything really well. We are saving a lot of money. We were very unhappy Verizon customers. And now we can't wait to continue our business with T-Mobile. So thank you for our positive experience. We will continue to recommend this store and service. Thank you again! Ann and Sam Volo
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March 2022 by Danny Marquart
Best T-Mobile store I've ever been to in my life. Blows Verizon's balls right square off. Hands down best customer service, making sure I was taken care of and happy at the end of the visit. If you have anybody other than T-Mobile, curb stomp your phone, and join the John Legere cult, now that is HOT!