TOPS Friendly Markets is a grocery store that offers a variety of products, including fresh produce and good meat deals. Customers appreciate the cleanliness of the store and the helpfulness of most staff members, making shopping a generally quick and pleasant experience. While some shoppers mention that prices can be high and express frustration over certain customer service interactions, particularly with one cashier, many find the overall shopping experience to be satisfactory. The store provides both self-checkout and cashier-operated checkout options, catering to different preferences. However, there are concerns about cleanliness in the parking lot and the freshness of some food items. Despite complaints about pricing strategies, TOPS remains a popular choice for local grocery needs due to its less crowded environment and comprehensive selection.