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August 2023 by Jasmine Rodriguez-Gutierrez
After scheduling a week in advance, and driving 1 hour to Auburn, I was turned away because the tech did not work, thus service was never performed. No phone call was made to inform me, and when I asked why I was not informed in advance so I wouldn’t have to drive 1 hr, the owner nonchalantly replied, “we don’t call.” Poor customer service!
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August 2023 by Richard FranklinJr
It finally got done.Website is completely unreliable.
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August 2023 by David Middleton
Seamless no fuss.
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March 2022 by Alex D.
I cannot express how great our experience was here. The GM David was very kind and helpful and helped us weigh all of our options for our move. He went above and beyond the call of customer service.
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June 2020 by Melinda P.
The manager at this location would not accept my license as legal even though it has been extended because of Covid. I rented through Baldwinsville though, and he was great! Also the regional representative responded to my concerns and was AWESOME!
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February 2013 by Business O.
Let this company die....a reservation is not a reservation. They will tell you anything to book a unit and then bait and switch.... against the law I belive. No remorse for not having your booking just want to sell you whats on hand at the time. They wanted me to drive to Ithaca to pick up what they promised me at the Auburn location...what kind of crap is that ? I will never call this company again and you should not either.