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March 2024 by Rose Case
I just think the girls at UPS were the nicest every time I go in.They are so pleasant and they go out of their way to help you
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March 2024 by Jennifer Norton
The staff was very helpful
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March 2024 by Janet Killian
4/2/24 I needed to ship a package so I googled the ups store and it says open until 4pmIt’s now 325 pm and they r closed ????I had stuff to ship that might not make it until MondayNot happy !!!
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January 2024 by Jeremy Smelski
Great employees and customer service. Especially Charlie, he knows his job and cares about both the customers and the company.
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December 2023 by Eden N
These guys are great! Helped me with a Fedex package I brought in by mistake. Appreciate you!
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December 2023 by Daniel Cooper
Worst service ever, computer went down apparently again. Employee waited 16 mins before saying anything. Was kicking packages round the store. Avoid like the plauge
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December 2023 by Deanna Parker
Went up to the door at 6:25 today and the doors were locked. The employee wouldn’t let me in. Apparently they don’t care to honor the hours posted on the door and online. The employee literally walked out of the building at 6:27pm.
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September 2023 by Torrey Linder
So thankful to this location for helping me solve an issue with a package that was sent back. Christian, the store manager really took the time to make sure my package that was sent back to them, I called him and he knew who I was, handle the situation with directness and said I should be receiving the package as soon as possible. Great customer service, great managing. Thankful to say the least! I will take a picture of the package when it it arrives just to show the care this store location took.
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September 2023 by Suzie McAlpin
I love in Idaho. My brother used store 4789 to package and ship my father's military funeral flag to me. Christian did such an amazing job and it arrived unscathed. Thank you will NEVER be enough!!!!
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August 2023 by Dannielle Hamilton
Today I had a very good experience at this UPS Store. Great customer service ! Thank you Christian and Charlie !
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June 2023 by Tonya Mulholland
This store used to be amazing. It had excellent customer service. Having said that, it has recently changed ownership and it has gone down the toilet. The last three times I was in the store it was a chaotic joke. There’s one worker who can’t keep up with the demands of a busy store. Lines out the door. The owner leaves him to work alone with very little training for 10-12 hours per day. He has a bad attitude with customers. He kicks and throws boxes all over the store. I returned some items only to have the items sent back to my house!!!! He handed my husband a bucket of mail and told him “look for your own mail, I don’t have time.” That has to be some kind of violation, having customer sort their own mail.We’ve called the owner three times and leave messages for him. Noel doesn’t respond or return calls ever. He knows what he’s doing and rather than going in to run the store properly he ditches phone calls from angry customers. We’ve had a mail box there for several years and I’m about to cancel it and go elsewhere. This is absolutely ridiculous!
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May 2023 by Susan Brazo
This place does a great job. Same person each time I go in there and always does a super job. There were5 people in this store the other day and every person was treated very well and the employee was more than efficient and always friedly. I would give this employee and store a 5 star rating for sure!!!
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February 2023 by Carmen Valentin
They have it all. Great service and courtesy...on point!
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October 2022 by Alison Ingram
I've had nothing but exceptional service at this UPS store! The staff has been super nice and helpful.I was surprised to see that this store didn't have a great Google review rating, but after reading through them it appears that they are all older reviews about the previous owner. I decided to put in my 5 star review here to help the store's star rating, it doesn't seem fair that their score was damaged by previous ownership...It's an awesome store now, for sure!
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September 2022 by Denise Bulger
I can't say enough about the amount of exceptional customer service and personal attention I received at this store. I had a problem, and both Noel and Kristin took the time and effort to contact me personally with long, detailed explanations, as well as offers to remedy my situation. This is new management and I suggest that you give this new team a chance to serve you. Customer Service is excellent here. You won't be disappointed.
