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August 2023 by Forest Jade
Zero stars is not an option. I'd do negative stars if allowed
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February 2023 by Jessica J.
My mail lady works so hard to make sure I get my mail and take care of me! We love her. Thank you!
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December 2022 by Steve Brewer
I recently moved and had a patch for a hiking challenge sent to my new address. The mailbox isn’t marked with my name or apartment number but the mail for my apartment is always placed in it without issue.I have informed delivery and saw my patch was supposed to arrive as they notified me with a picture of it. It wasn’t placed in my mailbox.No clue where it went but now three weeks later it still has yet to appear. I left a note in my mailbox saying it’s for my apartment and it’s myself and my boyfriend in it.The mail person responded by writing on it saying to label the mailbox itself. Never was an issue before nor is it my responsibility since I’m in an apartment building and management is the ones to handle that.Not professional and upsetting as the letter misplaced had an achievement award in it.
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December 2022 by John Henry
Never had a bad experience at the Auburn post office. Occasionally have to wait in line, but employees are always polite.
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October 2022 by hitmanmark
THIS IS NOT FOR JUST JAMES ST, THIS IS FOR THE US POSTAL SERVICE IN GENERAL.THEY HIDE BEHIND THE PHONE AND ARE TOO LAZY TO DO THE WORK THAT THEY ARE OVERPAID TO DO.YOU CAN NOT SPEAK TO ANYONE.I PAID OVER $130.00 FOR A MONEY ORDER AND OVER $12.00 TO TRACE IT.GOT A LETTER FROM THEM ABOUT A WEEK AND A HALF LATER PROMISING A REFUND. NEVER GOT IT.ALSO CALLED AND A COMPUTER VOICE VERIFIED IT HAD BEEN REFUNDED. WHERE IS IT?THAT IS THEFT.CONTACTED THE OIG ABOUT IT.THEY WON'T HELP ME EITHER AND ARE JUST AS BAD.SO THAT'S IT.IT IS REALLY A SHAME WHEN EVEN THE U.S. POSTAL SERVICE CANNOT BE TRUSTED WITH MONEY OR HONESTY.
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September 2022 by Darcy Gunsalus
They lie alot and say things are delivered that are not. They told me they tried to deliver my package today 2 hours in the future lol they are horrible and should be taken over by different management
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March 2022 by f l
Worst post office ever they steal packages BEWARE
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July 2021 by Bruce Hester
Worst mailmen in the United States. Ours delivers the mail and doesn’t shut the mailbox so when it rains the mail gets ruin. Lazy SOBs
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April 2021 by Jason O
The Auburn USPS is responsible for Sunday Amazon delivery for surrounding areas, the problem is the Postmaster at this location never has his drivers deliver Amazon packages on Sunday! They just mark the packages “ready for pickup” at the post office and waits until Monday to send them to the local post offices! This has been an ongoing problem for months and no changes have been made. Debating on whether or not I want to make a complaint to the postmaster general.
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March 2021 by William Fayette
DONT! Pay priority mail they charge extra and say its 3 day shipping and give you deliver date and now I gotta wait past that date! It turned into 7 day shipping and a scam for extra shipping cost. I'm not mad at our post office employees some do their best some of them do care and they dont have the most fun job. No matter they're job gets done in any weather conditions. Its government policy and amounts you pay and get screwed on is what I'm mad about.
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February 2021 by Tyler Alexander
Staff is unbelievably unhelpful and transphobic. Wouldn’t give me my package just because I’m trans. Unbelievable!
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January 2021 by Lesa St pierre
I dont know how the mail system works but I get mail every day and it amazes me that I have had the same postal worker for years. He is Fantastic!
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September 2020 by Michael Spears
Have not delivered my mail in 3 days because the carrier is too lazy to open the gate and walk onto the porch to where the mailbox is .... we have small children we can’t leave the gate open I’ve explained this multiple times and now he’s just refusing to deliver my mail
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September 2020 by David's Tech Talk
Horrible Just Horrible. Can never get anything mailed out there without being put back through the line 3-4 times as well as packages never arriving on time. Thanks USPS
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September 2020 by John DeProspero
Very rude staff
