-
November 2023 by Tracey Tyler
Dan, my service adviser at Bob Johnson Auto Group,, did a great job getting my car inspected, oil changed, tires rotated, along with new brake pads and rotors. He applied discounts and rebates so I got value from the dealership. Their shuttle service also was great. Thank you!
-
November 2023 by Jen Helmbold
Friendly and knowledgeable staff. Relaxed environment. Easy check out process. My car was treated with care and concern. Problem was fixed and they got me back out on the road! Thank you !
-
November 2023 by Andy Kerr
The Quick Lube shop at Bob Johnson Chevy was fast and efficient. I was in and out in under 30 minutes. Very pleased. Highly recommend these folks.
-
November 2023 by Carol Dukett
I was so impressed with the staff as they all knew their job and were very polite. They worked very well as a team. Joe was amazing. I will definitely be back and also let others know of my positive experience. You should definitely be proud of the crew that was working that day. My business will only be with your company in the future. Congratulations on a great staff and Joe’s great communication skills
-
November 2023 by Kevin Hauck
This is the second time having my gmc terrain serviced at Bob Johnson. Andy has been fantastic to work with both times. He’s knowledgeable and confident in his assessments of my vehicle and does not try to do work that isn’t necessary. Great communication by Andy as well.
-
October 2023 by Joseph Novella
Mike D was great to work with... He was super detailed and always very quick to get me any questions I had answered.The whole buying experience with the dealership was very nice... And efficient!Mike even accommodated me around my work schedule drove the car over 2+ hours to meet me for delivery!!! That say another about commitment to the customer.Great dealer! Great staff!
-
September 2023 by GREGORY BOUIE
I really felt like I was at a real life PitStop. The service was fast and on point. I never left my car. Although this was one of my free oil changes, the cost of this service without the wheels rotated would be $80. To me that seems a bit steep. I did not ask why. Nonetheless, I was pleased with my service. I tend to get all my service done at Bob Johnson because the staff and service are top notch. Next time I would like one of those car washes. Thank you
-
August 2023 by Craig Luttrell
Excellent experience from ordering a new vehicle to its delivery with todays economic climate with its supply chain issues. My sales person Adrianna Adams communicated with me a few times a week keeping me informed as to status of parts that we were waiting on for delivery. The wait was worth it as I am loving my new ride… A 2023 Trail Boss Colorado. It’s a beautiful vehicle
-
August 2023 by Marc Bikowsky
I drove three hours to Bob Johnson because they had what I was looking for the best price. It was well worth the drive! They did everything right. Great service, my sales rep. (Malcom) was so easy to deal with and I would highly recommend anyone in search of a new or used vehicle shop Bob Johnson and ask for Malcom!
-
August 2023 by Kyle Brown
When I needed help with my extended warranty on my vehicle , Vic was very professional and very helpful with me over the phone. He treated me like family, he explained everything to me and made the process very easy to understand! I was glad to work with him.
-
August 2023 by Kimberly Mowers
My car buying experience was exceptional. My sales person Ty was especially helpful and knowledgeable. The financing team was great. I would definitely recommend my friends and family to Bob Johnson.
-
August 2023 by Tom Wilkinson
Our salesman Lonnie was so easy to do business with in what is normally an experience most people dred. He was calm, polite and knowledgeable, especially w/ the details of paperwork - friendly, but not over-the-top. It truly felt as though Lonnie was out for the dealership AND the customer. We are exceedingly happy at this early point w/ what appears to be a super clean preowned truck.
-
August 2023 by Al Nucci
My salesman Tyler was an awesome gentleman and if he didn’t have the answer he would get it for me. He is a great person and friendly. Very knowledgeable on every paperwork. Great to work with Tyler. Great overall experience.
-
August 2023 by Bill Sullivan
Andy Bisig. was my service adviser he is professional and friendly. He kept me notified of the status of my. car being serviced. Andy suggested to use a different fuel to avoid problems with the emissions system. I've always taken Andy's expert advice on the service that should be done to avoid costly repairs. Its always a pleasure knowing you are in good hands with Andy hes a very knowledgeable service adviser Bill Sullivan
-
June 2023 by Jason Burdick
Their crooks one of the mechanics stole my new spare matching tire from under my truck while im having to wait almost 4 hours while I'm only there for a inspection, and the dodge dealership on west Henrietta RD is just as bad because when I mention to people m_ bad experiences they all had similar issues. I've never felt so disappointed in a company and in a way i felt kinda violated I still can't believe that they would be that bold and trashy I own a 2019 ram 1500 laramie limited . And people I'm not making this up and THEN when I went back to confront them about it they lied right to my face and looking at the computer and said that I hadn't been there for service since last year which isn't true. I've yet gone back and I will! because I save my repair and annual maintenance receipts for my vehicles.SO STAY AWAY IM TELLING YA! STAY AWAY!
