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September 2023 by miguel rodriguez
Love the service!! Very honest very reasonable and I always on time!
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August 2023 by Greg Wojcik
Honest mechanics who know their stuff. I won’t take my truck anywhere else.
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April 2023 by Amy B
If you are reading reviews to decide if you can trust Guenther's with your car, I will make it easy for you -- ABSOLUTELY YES. I live in the city of Rochester, NY and would not normally have my car in their service as they are about 30 minutes south of me, but my parents live nearby their shop and when my car needed repair while it was in their care, they took it to Guenther's for that work.\nIt is important to note that I have an inherent mistrust of mechanics having been taken advantage of by bad ones many times as a woman, especially when I was young so it takes a lot to impress me and earn my trust, but Guenther's did it on my first visit which is something I don't say lightly. They were extremely communicative, offered explanations, options, and alternatives to expensive service I needed, and were right on the nose with their repair estimate (they even came in a little under the expected budget!). Their staff was respectful and kind, and my car was in better condition when I got it back than when I dropped it off....they had even re-bolted on a piece of my fender that had come loose when I parked too close to a curb at no charge because it was easy for them to do when they replaced my tires. When my car was ready for pickup, they even took the time to talk to me about things I should look out for in the coming year or two given the age of my vehicle and their mileage. There was no point in time that I felt as though I was being overcharged for any particular item, or told I needed to replace/fix something unnecessary.\nI don't know when I will have the opportunity to visit them again for service given that I don't live nearby, but I didn't want to miss the chance to let anyone in their area know that they will find an honest and reliable shop if they choose Guenther's. Please consider reaching out to them if you have service needs, you won't be disappointed!
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December 2022 by Selena Otero
For just one tire, a diagnostic, and a tire rotation I was charged 275.00. I was given a quote of 120.00$ before I brought my car in and obviously that didn’t reflect what was actually happening. The customer service is great but this is insanity. Obviously I have to pay to get my car back but just be careful and make sure you know EXACTLY how much they’re charging you before you bring it in.Services: Auto engine diagnostic
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September 2022 by Jen Taylor
Matt at Guenther's is so helpful! He got me right in when I needed work done and they don't take advantage of women and sell them work that the don't really need done. It's so hard to find a trustworthy shop, these guys are great, thank you!!!
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August 2022 by Ian Guck
I couldn't be more happy with the work Matt and Mike did for me. I work at another shop, but don't have an alignment rack. They set my 68 camaro up perfect. And set pinion angle for me. My car is smooth as glass, and drives straight as an arrow. I cannot thank you guys enough for the work you did. The price was right and work was even better. If I didn't work on my own vehicles I wouldn't hesitate to bring it to them. Thank you again!Service: Wheel alignment
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July 2022 by Wayne Belanger
Guenther's Performance is the only garage I trust and take Our vehicles too.Very honest Family owned and very friendly.Extremly knowledgeable and will also work on high performance special cars like Porche and race cars.They have race cars themselves.When You take Your vehicle there rest assured it will be repaired perfectly and even improved from before.They won't break the bank and have them to thank! Thanks Guys !
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July 2022 by Jake Schuster (DriftBoi)
Worked here. Worst working environment in existence. Mike is a verbally abusive individual that doesn’t care about your well being. Don’t go here to even get your work done. They cut corners and lie to customers.
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April 2022 by John Smith
Thank you Mike and staff for getting me ready for my trip you're the best!!
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March 2022 by J Jones
Terrible place to get anything done. Awful mechanics that I wouldn't trust to fix my flat tire. If you are foolish enough to take your vehicle here be prepared to not only be ripped off but they won't even do the work they claim they are doing. I can provide first hand experience if anyone wants proof and if after that you still take your vehicle here, well....
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March 2022 by tim brickle
Good local auto repair shop. New facility with good people!
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September 2021 by Peter Campbell
Quality mechanic in the area! I've taken every one of my vehicles to them and recommend them to all my friends. Unfortunately with their increase in business comes difficulty scheduling a service visit in a timely manner.
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April 2021 by P Willis
Always feel welcome. Great people working there
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February 2021 by Sarah Cabic
My counter service was amazing as always quick
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February 2021 by Mary Hodock Kiehle
Fantastic customer service! My car broke down during a snowstorm in Canandaigua, and they drove a tow out to my car and I and towed it all the way back to their shop. Thank you for coming to our rescue Guenthers, it won't be forgotten.
