“Not from the area, but staying with a local friend for a couple months to enjoy the greater Rochester area. I sent some Amazon orders to our friend's home outside Avon, but transposed the house number. Tried to get things updated with Amazon, but wasn't possible. Found the PO local phone number and gave it a try. Spoke with Julie and explained the situation and my mistake.She advised that she was going to update the local USPS carrier and that they'd attempt to hold the parcels at the PO until I'm in the area and can pickup with state ID.Just got a voicemail from Julie that the parcel we thought was absolutely going back to the Amazon seller was still in Avon and they held it for me. I know folk complain about the government and its agencies... BUT there's NO WAY the commercial competitors of the USPS would have gone SO FAR ABOVE & BEYOND for a random customer.AWESOME customer service Julie and Avon USPS team!!! Thank you for being dedicated professionals!”
Post Offices
“Not from the area, but staying with a local friend for a couple months to enjoy the greater Rochester area. I sent some Amazon orders to our friend's home outside Avon, but transposed the house number. Tried to get things updated with Amazon, but wasn't possible. Found the PO local phone number and gave it a try. Spoke with Julie and explained the situation and my mistake.She advised that she was going to update the local USPS carrier and that they'd attempt to hold the parcels at the PO until I'm in the area and can pickup with state ID.Just got a voicemail from Julie that the parcel we thought was absolutely going back to the Amazon seller was still in Avon and they held it for me. I know folk complain about the government and its agencies... BUT there's NO WAY the commercial competitors of the USPS would have gone SO FAR ABOVE & BEYOND for a random customer.AWESOME customer service Julie and Avon USPS team!!! Thank you for being dedicated professionals!”