Scenic Excursions - Greater Rochester

Hours: Scenic Excursions - Greater Rochester is a leading provider of escorted motor coach and air tours, serving over 10,000 passengers annually. They offer a variety of travel options, from one-day excursions to multi-day vacations, both domestically and internationally. Customers appreciate the company’s commitment to customer service, highlighting friendly and conscientious drivers and guides who make travelers feel safe and welcome. The buses are consistently described as clean and comfortable. Many reviews mention the company’s helpfulness with special needs, such as wheelchair accessibility, and their responsiveness regarding lost items, with one customer noting their quick assistance in returning a lost phone. Scenic Excursions is praised for well-organized trips, including emotional visits like the Vietnam Veterans memorial tour, and for knowledgeable guides who enhance the experience. The staff is often commended for going above and beyond in their service, with some customers returning multiple times and expressing interest in future trips. While occasional issues like activity cancellations have been noted, the overall impression is that Scenic Excursions provides enjoyable, well-planned travel experiences with a focus on customer satisfaction.

1. Avon, New York