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August 2023 by Jerome LaMonica
Absolutely fantastic!I was on a trip with my family with our camper. One of the tires on the camper sheared the lugs off and I was stuck on the side of 390.My wife and I were on the phone for over an hour trying to find help to get it fixed or a tow. Because their was a tractor trailer roll over, there was no heavy equipment available anytime soon. Plus any repair shop was also closed for the weekend.Finally, one of the companies recommended I call The Diesel Shop LLC. Scott asked me to send him a couple of pictures and he said he could do it. Not by Monday, but by the next day on Saturday.At the time, I couldn't move it. Scott gave me the idea to shift weight around in the camper so I could tow. The only reason why was because I was feet away from the exit and they, amazingly, were only 3 miles away.It was already 6pm but guys were still there. Scott met me and was very welcoming. I ended up talking a long time with Nate who was also very welcoming. I felt it was a miracle we ended up there.Scott also checked in with me on Saturday morning as he wasn't at the shop.They had it fixed by 1pm on Saturday and we were able to make our family tripThe place is called "The Diesel Shop LLC" not "The Camper Shop." They could easily have passed us on to someone else like everyone else did.I wish I had a diesel as I would travel the 30 minutes from my home just to have them work on it.
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August 2023 by Nathan Wheaton
Excellent service and communication. Technicians and service managers have a plethora of experience. Strongly recommend for any and all issuesServices: Transmission
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July 2023 by Nathan Amorese
Less than pleased with my experience here. I knew going for a head gasket was no simple or inexpensive job, though the diesel shop failed on more then one account. Not only was the labor price double what I had expected, but communication was non existent. I dropped my truck off on a Tuesday with scheduled work for Wednesday with a completion date no later than Friday. By Friday an hour before they close I still had no word on the status of my truck. After calling I was told we would be into the following week. Being closed Monday and Tuesday, the 3rd and 4th of July, I called 10am Wednesday and give. The same run down I received Friday and was told I would get a call back shortly. 4pm rolls around again with no word so I call with the service department telling my my truck is finished but to hang up and call the front desk. After doing so, the front desk has no record of my truck being completed yet..... Moral of the story, I wouldn't take my childs match box car back to this shop.
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October 2022 by Eric Cieszki
Great service from start to finish. I don’t let other people touch my stuff, so handing them over my truck was a bit nerve racking at first. After talking with Mike a few times at the beginning of the build, I knew I made the right decision taking it to them. I had The Diesel Shop do a full performance engine build to my 2004 Ram 3500 Cummins. I went in with an idea of what I wanted and left with what I wanted, plus more. Through the whole process Mike would message me giving me updates and asking if it was okay that he did certain things. When I went to pick up the truck you’d never know anyone even touched it. Scott answered some questions I had and told me to reach out to him if there’s any issues or I have anymore questions. You could tell they took pride in the build as if it was their own personal vehicle. That evening Mike reached out to see what I thought of it and wanted to make sure I was happy. You don’t get this type of service on a personal level from many places. I highly recommend them.
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July 2022 by Linda Fox
Performed a rear end rebuild on Chevy pickup. Even they were very busy they took in my truck and got back to me within one day. Told me the repair would take one week was completed The estimate I was told was what I was charged. Hats off to Scott and his crew true professionalsDan
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May 2022 by Bubba
Have had conversations with both Scott an Mike couple of great guys that try their best to help ya out an point you in the right direction. Awesome customer Serivce an explain everything thoroughly Defiantly recommend this good group of guys!Service: Auto engine diagnostic
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February 2022 by Marty Herkimer
I knew I needed new tires for my GMC Sierra so I called Mike. Mike looked at my tires and told me I could get a little more out of the ones I had. Instead of trying to get me to buy some right away he was upfront and honest. I decided that I wanted to get them now and not later. Mike showed me the tires he had on his truck and then advised me he could get whatever I wanted. I decided to go with the ones Mike had on his personal truck because I knew if they were on his then they must be good tires. The tires came in and they got me in right away. What a difference in the ride and noise of the new tires. I highly recommend anyone needing anything to go up and speak with the guys at the Diesel Shop!
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January 2022 by FIy Trucker
Great guys really professional and helped me out on a walk in… Will definitely do business again very satisfied??
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December 2021 by Victor Marenovic
We had a truck down with a blown transmission. Scott was upfront and honest. He could not take the truck in right away but did not try to sweat talk us either. We ended up shipping reman and the transmission was replaced in one day. Good people to deal with. Five stars.I am Safety Director at Unlimited Freight Inc and I do recommend this shop.Service: Transmission
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December 2021 by Don Voight
I had a bad air leak in my drivers seat. I was passing through and stopped at Quickies Truck Stop. Nextdoor is the Diesal Shop. Went in, and although very busy, looked at and fixed the problem within an hour!!! Great job…very very pleased!!!
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December 2021 by Toc Hugo O-Claire
They offered an immediate service at a great price, we recommend this garage without hesitation. Thank you !
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November 2021 by Mike Austin
These guys are the best! Honest, truth worthy diesel techs are hard to come by today.
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November 2021 by Bonnie Dillenbeck
We had a serious problem with our motor home on the Thursday, the engine blew. We called several places for help, but everyone was to busy. The diesel shop was also busy but they made room for us. They fixed it, it took time and a lot BS with the warranty people, but did what they had to, tried to help us as much as they could and worked hard to put us back on the road. They were amazing, easy to talk to and made a horrible experience tolerable. We recommend them to everyone!Thank you to everyone that busted their butts to get us going again.
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October 2021 by hobo4001
Excellent work at a good price. Will definitely be going back if I need any more repairs or upgrades.
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September 2021 by Lisa Grant
If I could rate this shop 10 stars I would. We had an emergency electrical issue with our smart steering wheel and The Diesel Shop handled it with expertise, speed and perfection. They fit us into their extremely busy schedule and fixed our problem. We've been to many many repair facilities over the past 20 years but none compare to this place. Their honesty, flexibility and integrity are greatly appreciated. I highly recommend Scott, Ronnie, Greg, Matt and the whole crew at The Diesel Shop. Thanks for getting us back on the road!Service: Electrical
