The phlebotomist is working alone which means she is the receptionist too. There are literally 16 people waiting for blood and she hasn’t started drawing because she is still checking everyone in. She is personable, knowledgeable and efficient but how is this justified? Give this woman some assistance.
September 2023
Always have had the great staff take care of me at the Avon location...
August 2022
Lab tech Suzanne always does an awesome job with drawing blood, I never feel the needle when she does it! I have routine visits so it's really nice to have a place I can go close to home with such a great technician available!
UR Medicine Labs is a full-service, not-for-profit laboratory that serves customers from across the U.S. and beyond. Part of the University of Rochester Medical Center, we are the largest medical lab in our region, with over 900 professionals, performing more than 8 million patient tests each year. Part of Strong Memorial Hospital.