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February 2024 by SUE LOWERRE
Made an appointment. I waited less than 15 mins. They are all so caring. Liz is the best! I have small veins and she got it!! Didn't hurt! Thanks Liz for being the MVP at your location.This location deserves more credit than these negative reviews. I have trouble giving blood and they do go above and beyond to make accommodations for me every time. Thank you team. Thank you Liz!I highly recommend.
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December 2023 by joseph smith
I made an appointment at 1130 checked in via txt message and was called in less then 5 mins. I have hard veins to find, the first guy did a great gentle job But could not get the vein. Liz came in and found it and took my blood. Both employees who I encountered were fantastic. Thanks Liz
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October 2023 by Robert sands
Nicest people on the planet all work in this one location!! Everything was easy and great parking. Don’t go anywhere else!! It’s worth the little extra driving time. Make sure you make an appointment. If you are not sure how to make one ask someone to help you. It’s important to have an appointment
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October 2023 by daniel bellezze
Waited over 3 weeks for my results. Impossible to get in touch with a human voice on the telephone. Would not recommend this place.
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September 2023 by Joe B.
Very nasty. 1st time I went as a walk-in. I asked for an estimated wait time and was told she couldn't give one. I said "you can't give me an idea as to how long?". She said "No". I left. The 2nd time I made an appointment. When I got there I was told that my appointment was at Massapequa Pk. I know I didn't pick that location. I asked the same nurse "What do I have to do? Do I have to check-in here?" The same nasty nurse said "No. You'll have to go there". They had one upcoming appointment and no one in the waiting room and 50 minutes before they closed.
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September 2023 by Alexandra Pacheco
I brought my daughter in at 7/28 for blood work, they did not have baby needles. They called and I rescheduled 8/14, they still did not have baby needles. Was told someone (Liz) would call again, and it’s now 8/30 and I have not received a call and I explained I went back to work in September as I am a teacher. I am beyond frustrated with quests lack of needles as well as the fact that I came in 2x and couldn’t get blood work for my daughter because they couldn’t reach out to me BEFOREHAND to let me know they did not have the proper basic supplies a company needs to take blood from all people.
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August 2023 by Kirsten
Contrary to the bad reviews, I had a wonderful experience. Definitely make an appointment, it helps! I brought my Dad and he has very small veins, Cindy used a small butterfly needle. She was amazing… very nice, friendly & professional.
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July 2023 by Ale M.
horrible, sat there as they had 2-3 nurse back there able to take blood laughing and chatting while they had a semi full room mind you they only had 1 patient back there with them. waited over 2 hrs even when there was only 3 people at the time
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July 2023 by Michael O'Connell
After reading all these bad reviews, I came here expecting the worst. It was far from that, I was a walk-in I was in and out and on my way home in 15 minutes, maybe less. The lady who drew my blood was very friendly as well. All in all great experience.
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June 2023 by Denise Hassler
The women staff were lovely... place was very clean. In and out in 5 minutes!!
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June 2023 by Kimberly M.
Make an appointment ha good luck they don't honor appointments made. You still wait and wait no thanks I left.
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May 2023 by Marc G.
worse place to go to. they ended up doing the wrong blood test. When I went back and told them I waited 1 1/2 hours to be seen for them to do the right test and they were very rude. I called corporate office to complain and they were just as rude and told me I needed to wait like everyone else. I have used blood corp in the past and never had a problem. The reason I went to Quest was that my medical doctor said that the blood tests populate his computer automatically. I will never go to Quest again.
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May 2023 by Gerri P.
The billing department is the worse. Multiple calls. Have 2 insurances and for some unknown reason they will not bill the 2nd. I've called them multiple times about it. Keep getting bills and then sent to collections. Going to lab corp from now on.
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April 2023 by Omar Fondeur
Terrible experience, I arrived at 6:45 am without an appointment, I checked, after 2 hours of waiting and observing that people come and go and never call a name, I ask the young woman and as soon as I started asking the question and she answered me In a very indecent and arrogant way, I even thought that she is the owner of the lab. In the end, it lasted 2:18 minutes and I decided to leave without having any sample taken, if they are only going to have patients by appointment, just don't do the checkup, period.
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April 2023 by Minah S.
My first time at this location. Thr location in North Babylon, NY pops up on Google but it's permanently closed. This Quest Diagnostics office is located within an office building. Although system shows booked for that day, if you can get there at 6:30 AM you may be able to see someone which was in my case. Checked in at the kiosk and saw someone right away (literally waited 2 minutes).Although the phlebotomist was completely inadequate with learning hoe to work the computer (I sat there 30 minutes) and had to ask 2-3 people on hoe to enter my information into the system, blood drawing took 1 minute and I was out of there.All in all, great experience, staff was friendly and professional and facility was clean. Would recommend if you're in the area.Make sure you bring your prescription to the appointment! Heard a patient didn't bring one and they won't keep in the system longer than a week.
